The Viewer is a "command center" utilized by support technicians and administrators. It serves as a central hub for various tasks, including managing the address book, initiating remote sessions, and overseeing license management.

Related links: About Remote Utilities

The Full Control and View mode permits the viewing of the remote screen, movement of the remote mouse pointer, and sending of clicks or keystrokes. An icon on the mode window toolbar allows for seamless switching between Full Control and View Only modes.

Related links: Connection Modes