Logon and logoff

About logon

Being logged on to a remote PC allows you to keep connection with that PC active while not using any of the connection modes, or interfering with the work of the remote user.

When in the logged on state, the connection thumbnail shows a remote screen preview. You can also invoke an advanced hint window if you hover your mouse pointer over the thumbnail.


Despite the same term used, Remote Utilities logon has nothing to do with Windows logon. You can be logged on to a remote PC regardless of whether there is any Windows user actually logged on to the system or not.

To log on to a remote PC:

  1. Select a connection in the address book. You can select multiple connections as well. Selected connection in the Viewer window
  2. On the Connection tab click Logon. Logon button on the Connection tab
  3. Provided that the remote PC is accessible, the connection icon will briefly display an hourglass icon meaning that a logon attempt is in progress. The connection icon will then change to the logged on (online) state with a preview of the remote screen shown on the thumbnail. Connection thumbnail with an online status

To log off, repeat the steps above and click Logoff in Step 3.

Automatic logon

You can set the Viewer to automatically log on to remote PCs.

  1. Right-click the connection icon and select Properties from the menu: Properties item in the right-click menu
  2. Select the Security section and enable Auto-logon: Auto-logon option selected in the Security tab

As of now, the auto-logon feature only works with direct connections and Internet-ID connections through the RU Server.

Re-logon command

The Relogon connections command makes all the connections in your address book to re-log on. This command will only apply to connections that have the Auto-logon option enabled (see above).

To initiate a re-logon in the Viewer, navigate to the Connection tab and click Relogon connections:

Re-logon connections command on the Connection tab