In Remote Utilities licensing, a Concurrent Tech refers to a user or technician who is actively engaging with the Remote Utilities Viewer, such as initiating a remote session.
For instance, "2 Concurrent Techs" indicates that there are two individuals working simultaneously with the RU Viewer from two distinct workstations.
Endpoint
In Remote Utilities licensing an endpoint is a remote computer. Endpoints are represented by items (connections) in Viewer address book.
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