Remote Utilities® is highly configurable and secure remote desktop software for IT professionals. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files and do any other operation just as if you were physically sitting in front of the remote PC.

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Main Program Modules

Viewer icon

Admin module — Viewer

The Viewer is your single control center. Here you can manage your remote connections using one or several address books, start a remote session in different connection modes and run configuration tools, such as the MSI Configurator.

Host icon

Remote module — Host

The Host must be installed on each remote workstation. The remote service starts automatically and grants you unattended 24/7 access to remote workstations and servers in any location.

Other Modules

The following modules provide additional capabilities:

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The Agent can be used instead of the Host for spontaneous access. Agent doesn't require installation and administrative privileges.

Ru Server icon


The Server is self-hosted software that can be installed on your premises and act as a relay, sync and authentication server for your remote connections.

Portable viewer icon

Portable Viewer

With the portable Viewer you can access your remote machines from any computer. To use the portable Viewer, download it and copy onto a USB stick.

For power users, there's plenty to like about Remote Utilities. Several connection modes are offered beyond the full remote desktop experience. There's also a file transfer mode, remote device manager, registry viewer, remote webcam access, and a terminal mode — which is an excellent way to perform simple command line tasks from a distance.


Strong Encryption

All data traffic is encrypted using TLS 1.2 encryption. Your data is safe and secure regardless of your license and the connection type that you use. Learn more about security.

Firewall Bypass

Assist a remote customer or colleague instantly through an Internet-ID connection. No network configuration is necessary — connect from anywhere with just an ID and password.

MSI Configuration

Use MSI Configurator to create a custom Host installer for unattended access or customize the remote Agent module with your logo and welcome text for attended support.

Power Control

Use Power control mode to restart a remote PC in normal or safe mode, shut it down, lock it or put it to sleep, all as if you were able to physically press the Power and Reset buttons.

Active Directory Support

Fetch Active Directory tree, add new domain controllers and access Active Directory workstations and servers with one click using Windows Security authentication.

2-Factor Authentication

Optionally enable two-factor authentication for your remote Hosts and generate session codes using Google Authenticator or a similar app on your smartphone.

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