Quick Start Guide

This guide shows you how to connect to a remote computer over the Internet. For direct connection in a LAN see Connect over LAN.

On the remote computer

  1. Download and install Host. When prompted, set the Host access password during installation.
  2. Right-click the blue Host icon and select Internet-ID Connection Settings. Internet-ID connection settings
  3. Click Get New ID. Get new ID
  4. Note down the Internet-ID code and close the window. Copy Internet-ID code

If you skipped setting the access password during Host installation:

  1. Right-click the blue Host icon and select Settings for Host. Settings for Host
  2. Go to Authentication, select Single password and click Change password. Change password
  3. Set the desired access password, click OK and close the settings window. Set access password

On the local computer

  1. Download and install Viewer.
  2. Open Viewer and click Add Connection. Add connection
  3. Enter a desired connection name and the Host Internet-ID code. Select Connect now and click OK. Add connection
  4. Enter the Host access password and click OK. Add connection
  5. A remote session will start in the Full Control connection mode. Full Control mode
  6. A new connection will be saved to your address book for future use. Connection in address book

Use Agent for spontaneous support

For spontaneous support, Agent can be used instead of Host. On the remote computer, have your partner do the following:

  1. Download and run Agent.
  2. Tell you the Internet-ID code and password shown in the Agent window.

Use the provided Internet-ID and password to add a new connection and start a remote session, as described in the "On the local computer" section above.


If you have difficulty making Internet-ID connection work, please check this troubleshooting guide.

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