Remote Install Tool

Use the Viewer's Remote Install Tool to deploy, upgrade or uninstall remote Host. You can also use the tool to start and stop the remote Host service.


Open Remote Install Tool

  1. In Viewer go to Tools and click Remote install: Run Remote Install tool
  2. A Remote Install Tool window will open. Run Remote Install tool

Install or upgrade Host

  1. Click ToolsRemote Install to open the Remote Install Tool.
  2. Make sure the remote PCs that you want to apply the action to are added to your address book and selected on the List of connections tab: Select remote PCs
  3. Select how you want to connect to the remote PC: Select authentication method
    • Windows security—connect to a remote computer using admin$ share. You must have local administrator rights on the remote PC. A typical example of using this option is "push-installing" the Host to a remote computer across your network.
    • Remote Utilities security—connect to a remote computer using "Remote Utilities security" authentication method. A typical example of using this option is updating remote Hosts over the Internet.
  4. Select Install/Upgrade Host to install the Host package on the remote computer or upgrade the existing installation. Select Install/Upgrade
  5. Specify the Host MSI package—this can be the vanilla Host package or a custom package build with MSI Configurator. Specify Host package
  6. Click Process action: Process action
  7. Enter the account credentials and click OK: Enter account credentials
  8. Action progress is displayed in the Action log tab: Action progress

Uninstall Host

Follow the steps for "Install/Upgrade Host". When in step 5 select Uninstall Host and proceed with the rest of the steps.


Start/restart Host

Follow the steps for "Install/Upgrade Host". When in step 5 select Start/restart Host and proceed with the rest of the steps.

Note: This action is only available for "Windows security" connection type.


Stop Host

Follow the steps for "Install/Upgrade Host". When in step 5 select Stop Host and proceed with the rest of the steps.


Windows XP support

If Windows XP is installed on any remote PC on your list, you should disable Simple File Sharing in Windows  XP. Go to Control PanelFolder PropertiesView and deselect the Simple File Sharing checkbox.


Windows 7/Vista support

Turn off UAC (User Access Control) for network connections. In the Windows registry open the key [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System] and create a new DWORD value "LocalAccountTokenFilterPolicy"=dword:00000001

Ignore this advice if you install the Host on a domain.


Troubleshooting

If connecting via admin$ doesn't work you might need to enable file and printer sharing on the remote computer. See this knowledge base article for more information.

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