Connect Instantly.
Work Securely.
Remote Utilities provides secure, affordable remote access for individuals and businesses. Our feature-rich software is easy to configure and scales to fit any environment.
Current version: 7.6.2.0. See release notes.
Other platform downloads: macOS, iOS/Android, Linux.
All-In-One Remote Access
Secure at Every Level
Four authentication methods, mandatory data encryption, and 2FA ensure your remote sessions are safe from unauthorized access.
Cloud & On-Premise
Use our secure relay servers or opt for an autonomous self-hosted solution for complete control and privacy.
Cost-Effective Licensing
Remote Utilities offers a one-time payment license with a flexible upgrade policy and no cumulative or hidden costs.
Connection Modes
Choose from 14 connection modes, such as Full Control and View, File Transfer, Terminal, Text Chat, and more, for seamless integration with your business processes.
Unattended Access
Connect to unattended and headless workstations and servers. The Remote Utilities Host component runs as a service and can start up automatically after a reboot.
Active Directory Support
Easily integrate Remote Utilities into your AD environment. Add domain controllers, push-install the Host across your AD network, and create a schedule for importing AD computers into the Remote Utilities address book.
MSI Configuration
Use the built-in MSI Configurator to create a custom Host installer for deployment across your network. For spontaneous support, configure the Agent module and customize it with your logo and welcome text.
Frequently Asked Questions
What our customers say
Remote Utilities
Overall: Great!
Pros: Ease of use / functionality/ free for small users / good documentation
Cons: None that I can see so far. It meets my needs.
Alternatives Considered: TeamViewer
Reasons for Choosing Remote Utilities: Superior for small users... ie affordable!
Erica D.
Senior Technical Writer
Writing and Editing, Self-employed
May 21, 2019
My experience with Remote Utilities for support
Overall: It has just been very good. Easy for client to install the host side. Seems to handle multiple screens and various screen sizes pretty well. Sometimes a connection to a specific machine might be a little glitchy, but that's to be expected when you are trying to match operating systems, screens, screen sizes, etc. For example, I have one client where for some reason some of the colors on his screen don't appear on mine! Maybe it is the Theme he is using or something like that, but I've never seen this with any other client (and no issue with same client on a prior machine).
Pros: As the "viewer"/remote, I can get complete access to a Host machine, which is important as I do software support. It supports multiple screens (I can independently see each screen or all at once), and I can upload/download files as needed. Depending on their situation, the client can have the host always on (convenient for me to make late-night updates), or use the Agent so they are only on-line on-demand (a little safer perhaps).
Cons: Well, there is a free version which just limits (to 10) how many stored host connections you can have (no loss of functionality). I use a paid version so I can get up to 20 connections. I'd like a few more connections, but the cost of moving-up to next level isn't worth it.
Mark L.
President
Computer Software, Self-employed
November 08, 2024
Convenient experience
Overall: Very easy to use and easy access to all computer.
Pros: Easily access all computer by using this.
Cons: Nothing everything I like to use this application.
Sean J.
IT SUPPORT
Information Technology and Services, 1-10 employees
August 29, 2024
Very Satisfied Customer
Overall: It's made a huge difference to our operation at a minimal cost.
Pros: For US$99 for a lifetime licence this software is extremely beneficial. Probably repaid my saved travel costs in the first couple of months. Has added a few layers of convenience and flexibility to our operation.
Cons: the User Interface is very basic in terns of graphics display but that also means it's easy and uncluttered.
Alternatives Considered: LogMeIn and MyPCBackup
Reasons for Choosing Remote Utilities: Initially on price comparison. It has proven to be excellent value for money.
scott L.
Radio Station President
Broadcast Media, 11-50 employees
September 16, 2022
Last Hope for Linking Older OS
Pros: Remote Utilities is now, from my research, the only remote app that accomodates users of older operating systems. I downloaded all of them, and they all warned, that their program does not support the OS I am still using. I desktops with Windows 11, but need to maintain files and programs using the Microsoft Vista OS. ONLY Remote Utilities has supported users like me.
Cons: I believe the purchase price is a high for the nature of the program, but, since I need the features, I paid the price.
Reasons for Choosing Remote Utilities: The only one supporting Microsoft Vista.
Arthur B.
PRESIDENT, CEO
Real Estate, 1-10 employees
September 29, 2023
Good for monitor and controll other PC
Overall: It is a very use full apps since i can operate other PC remotely. It is not only for office use but also for parents who want to monitor their children computer activities.
Pros: This small apps is easy to install and use. Very suitable for various networking type such as home, small office and enterprises. It has almost complete feature that you need such as remote desktop, file transfer, keyboard/mouse lock and even shutdown/restart the remote PC.
Cons: It only allow a few remote PC for a trial version.
Muhamad Yusman B.
Assistant Manager
E-Learning, 501-1,000 employees
July 11, 2023
Great value for money remote management software
Overall: Being able to offer my customers a remote support solution for minimal to no cost as a startup business, until I can afford a more expensive solution with better feature sets. I can still offer the features of the big guys for little to no additional cost to my business.
Pros: Free option for startups for supporting up to 5 computers that are stored in the remote client. This is a great product for startup computer repair companies or used on a small business network. Has a great feature set, and love being able to package up the remote endpoint with my own white labelling.
Cons: Some instabilities, and dropouts. often find it re-connecting. A scale feature to match the connection speed would be handy that changes the quality of the view based on connection speed.
Sean J.
Labour Hire Employee
11-50 employees
June 27, 2018
Frankly, it just can't get much better than this!
Overall: Close to perfect!
Pros: Remote Utilities does it all! With playing around with many remote access maintenance apps for years I finally found the perfect solution to my support needs. My last solution was VNC but looking at the logs I realized that VNC was under constant hacking attempts. Remote Utilities is very secure and full-featured and flawless in its operation...
Cons: The only down side I have seen is when a customer who is a complete computer novice tries to install the software. The ID# is sometimes hard for them to find.
John H.
Owner
Information Technology and Services, Self-employed
April 20, 2019
I am not tech savvy
Pros: This was extremely easy to set up. It is the perfect remote in solution for small businesses, because it is free for the first 10 endpoints. We didn't have any hiccups getting this installed and running. It worked exacly as you would expect.
Cons: It feels a bit old thoughout the UI, but don't think for a second that it's outdated. This thing is packed with the features you would need to access other computers, servers remotely.
Dan V.
Owner
July 24, 2018
One of the best remote support softwares, full of useful add-ons
Overall: It allowed me to work from home with the small business that I have in my mother's house that is in another city, because by this means we can work together on the same PC and see together our administration and HR software, live chat and even record the work session
Pros: We know what we are looking for in remote support software but "Remote Utilities" offers a wide range of options that highlight it over others, such as: + possibility to record in video the entire remote session + possibility to manage which type of session to use according to the quality or speed of the internet connection (even lower the video quality to 2bits or in black and white) + different modes of connection, from total control, only see, control of the windows registry, tasks and services, inventory manager (see features of the pc only, that is, the session will only bring this information and nothing else) + the so required drag and drop function to access the clipboard in a simple and easy way
Cons: to be so complete I only saw a fault and that is that the installer comes separately, one for who will make the connection and another for who will receive it, although this allows to maintain a scheme of "support-end user" can become cumbersome to install and configure for an inexperienced end user.
Ígor S.
Consultor independiente SQL
Information Technology and Services, Self-employed
July 12, 2018
Our customers
Remote Utilities Blog
19 Nov 2024
Important Updates to Our Licensing Policy
16 Jan 2024
Remote Utilities Review 2024
2 Mar 2021