Voice and Video Chat

Use the Voice and Video Chat mode to talk to the user sitting at the remote PC and view the image from their web camera on your screen.

Start Voice and Video chat

  1. On the General tab select Voice and video and double-click on a connection in your address book:

    Hint: Use the scrollbar on the right to reveal additional connection mode icons.

    Voice and Video connection mode
  2. Enter the access password and click OK: Enter access password
  3. The Voice and Video chat window will open: Voice and Video chat window

Make a call

To make a voice or video call click Voice call or Video call in the chat window:

Start a Voice and Video chat

A call prompt window will open on the remote PC:

A call prompt window

There are three answering options:

  • Answer—start a voice-only call.
  • Answer with video—start a video call.
  • Decline—decline the call.

If the remote user selects Answer or Answer with video a chat window will open:

Voice and Video chat window

When the remote user answers with video, an image from the web camera is shown in the window.

Call settings

You can open the call settings for the local and remote user by clicking the corresponding button in the Voice and Video chat window.

Open Voice and Video chat settings

In the settings window select the desired options and click OK:

Voice and Video chat settings
  • Active—turn video/audio capture on and off.
  • Device—select the video/audio input device.
  • Quality—set video quality.
  • Sync frequency—sync frequency. 'Auto' is recommended.
  • Save as default—save the selected options as default.
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