Full Control is a connection mode that allows you to view the remote screen, move the remote mouse pointer and send clicks/keystrokes. In Remote Utilities this connection mode is used most often.
View Only mode, as the name implies, allows you to view the remote screen without access to the remote mouse pointer and keyboard. You can switch between Full Control and View only modes without closing the Full Control mode window, by clicking the corresponding icon on the toolbar.
When in the Full Control mode you can enable the Capture Sound feature to listen to sounds played on the remote PC.
Use either of the following to enable sound capture:
) on the toolbar:
