Connect through Host (cascade connection)
Host
The Host is a remote module installed on a target (i.e. remote) PC. This module works for both unattended and attended access.
Direct connection
A direct connection is possible when the Host is in direct visibility to the Viewer, i.e. the Host can be addressed by its IP address or hostname (DNS name).
This connection type does not require any intermediary (relay) servers in-between Viewer and Host and is by definition the fastest way to access a remote Host.
Internet-ID connection
An Internet-ID connection uses an intermediary server on the Web ("Internet-ID server") to broker a remote connection between Viewer and Host.
Full Control and View
Full Control and View mode allows you to view the remote screen, move the remote mouse pointer and send clicks/keystrokes. You can switch between Full Control and View Only modes by using an icon on the mode window toolbar.
This feature allows you to use one of your Hosts as an intermediary for accessing other Hosts. Another term is cascade connection.
A typical use of this feature is when you need access from the outside to multiple PCs in your local network. Instead of exposing each PC to the outside world you can only allow access to a single Host PC and make it an intermediary for connecting to other Hosts in the LAN.
Important!
Currently this feature only works for direct connection. I.e. you must use the IP address or DNS name of each remote Host in the cascade. The Internet-ID is not supported for cascade connections yet.
Configuring the intermediary Host
- Install the Host on the computer which will act as an intermediary and make sure that the Host is directly accessible to the Viewer.
- In the Viewer, click Add connection and enter a descriptive name and IP address (or hostname) of the Host:
- Uncheck Connect now and click OK. A new connection will be created in your address book:
Configuring the target Host
Important!
For the cascade connection to work the target Host PC must be directly accessible from the intermediary Host PC. Typically, this means that both computers are in a LAN and the intermediary Host is used as a "point of entry" for accessing the other LAN computers from outside the network.
- In the Viewer, click Add connection and enter a descriptive name and IP address of the target Host. In most cases the IP address that you enter here should be from the same subnet as the IP address of the intermediary Host:
- Uncheck Connect now and click OK. A new connection will be created in your address book:
- Right-click the target Host connection and select Properties.
- Open the Network tab, check Connect through the host and in the drop down menu select the intermediary Host:
- Click OK and close the Properties window.
Connecting to the target Host
- Right-click on the intermediary Host connection and select Logon:
- Enter the access password for the intermediary Host and click OK:
- You are now logged in to the intermediary Host:
Important!
When logged in on a Host you are being connected to it but not actively using any connection modes, so you will not interfere with the remote user's work who is sitting at the remote PC. Learn more about logging on/off and connection modes.
- Now right-click on the target Host connection and select Logon:
- Enter the access password for the target Host and click OK:
- You are now connected to the target Host.
You can now start a connection mode (e.g. Full Control) by selecting the desired mode on the Viewer toolbar and double-clicking the target connection.
Important!
You must stay logged on to the intermediary Host during a remote session with the target Host.
