Install and Uninstall

Install Host

You must be logged in with an administrator account on the computer where you install Host.

  1. Download Host and run the downloaded EXE file.
  2. In the installation wizard click Next.
  3. Famliarize yourself with the license agreement, select I accept the terms in the license agreement and click Next.
  4. Keep the default installation directory—or change it if necessary—and click Next.
  5. Keep the default selections (recommended), or deselect the options you don't need. Click Next. Select installation options

    Virtual printer driver needed for remote printing is not compatible with Windows XP.

  6. Click Install to start the installation process.
  7. Set the access password and click OK. Set access password
  8. Wait until the installation process is complete and click Finish to close the wizard.

Install Viewer

  1. Download Viewer and run the downloaded EXE file.
  2. In the installation wizard click Next.
  3. Famliarize yourself with the license agreement, select I accept the terms in the license agreement and click Next.
  4. Keep the default installation directory—or change it if necessary—and click Next.
  5. Click Install to start the installation process.
  6. Wait until the installation process is complete and click Finish to close the wizard.

Uninstall Host

To completely uninstall Host from your PC:

  1. Open Windows Settings, select AppsApps and Features, and find Remote Utilities - Host in the list.
  2. Click the vertical ellipsis icon ( ) and select Uninstall.
  3. In Windows Search type in "regedit" and press Enter to open the registry editor:
    • For Host 6.3 or earlier, delete the registry key HKEY_LOCAL_MACHINE\SYSTEM\Remote Utilities\.
    • For Host 6.5 or later, delete the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Usoris\Remote Utilities Host\.
  4. Delete the folder C:\Program Files\Remote Utilities - Host\ (Windows 32-bit) or C:\Program Files (x86)\Remote Utilities - Host\ (Windows 64-bit).
  5. Restart your PC.

Uninstall Viewer

To completely uninstall Viewer from your PC:

  1. Open Windows Settings, select AppsApps and Features, and find Remote Utilities - Viewer in the list.
  2. Click the vertical ellipsis icon ( ) and select Uninstall.
  3. Delete the folder C:\Users\YOUR_USERNAME\AppData\Roaming\Remote Utilities Files\.

    The AppData folder may be hidden—you might need to enable Show hidden files and folders in your system.

  4. Delete the folder C:\Program Files\Remote Utilities - Viewer\ (Windows 32-bit) or C:\Program Files (x86)\Remote Utilities - Viewer\ (Windows 64-bit).
  5. Restart your PC.

How to remove Agent

To remove all traces of Agent from your computer:

  1. Delete the downloaded Agent file (.exe).
  2. Delete the folder C:\Users\user_name\AppData\Roaming\Remote Utilities Agent\.
  3. In Windows Search type in "regedit" and press Enter to open the registry editor:
    • Delete the registry key Computer\HKEY_CURRENT_USER\Software\Usoris\Remote Utilities.
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