Viewer options are global preferences for the Viewer application. Viewer options are not to be confused with connection properties — these are set individually for each connection in your address book.
To access Viewer options select the Tools tab and click Options on the ribbon:
View tab
- Use group view – when enabled, connections in the address book will group according to their online status (i.e. "online" group and "offline" group) in each folder
- Show "Add connection" button – when enabled, the "Add connection" button in the content area (pane) of the address book is visible
- Update thumbnails – set connection thumbnails to update at specified interval
- Show advanced hint window – check this checkbox if you want the advanced hint window to show up when you hover the mouse pointer over a connection in your address book
- Notify me when connection is online - show a desktop notification when connections appear online in the address book
- Use notification for autologon - show a desktop notification when connections with autologon enabled come online
Remote screen tab
- Tabbed view – show multiple sessions as tabs in the Full Control mode window
- Pin remote screens toolbar – pin the Full Control mode window toolbar
- Do not synchronize clipboard – disable automatic clipboard sync. However, you will still be able to transfer the clipboard contents to/from the remote PC manually using Full Control toolbar "Get clipboard" and "Set clipboard" commands
- Session recording directory – select where to save session video recordings (see Video recording)
- Session recording quality – set recording quality (1024x768, 720p and 1080p)
Tray tab
- Minimize to tray icon – unchecking this checkbox will make the program minimize to the taskbar instead of to the system tray
- Invert tray menu – flip items order in the tray icon context menu
- Minimize/restore – set the Viewer to minimize and restore with a single or double-click
Search tab
- Search thread count – set how many threads the program should use when scanning for Hosts.
Callback tab
- Allow callback – allow the Viewer to accept incoming callback connection requests
- Port – callback port (5651 by default)
- Permissions – set IP filters to restrict incoming connections to a single IP address or an IP address range:
- Allow everyone, except – add an IP address or range to the white list
- Deny everyone, except – add an IP address or range to the black list
- Edit – specify the IP address or range
Hotkeys
Define hotkeys that work in the Full Control and View mode.
- Send Ctrl+Alt+Del – send Ctrl+Alt+Del key combination to the remote PC
- Full control / View only - switch between Full control and View only connection modes on-the-fly
- Change view mode – pressing this key will rotate the screen view modes (Normal, Stretch, Fullscreen and Fullscreen Stretch)
- Show properties – pressing this key allows you to invoke connection properties window and change the properties on-the-fly without closing the session
- Pause – pause the remote session
- Close – close the Full Control and View window
- Reset – reset hotkeys to their defaults
Misc
- Save last working directory – enable this if you want the program to memorize the last opened directory when working in the File Transfer mode
- Back up address book – enable address book backups (see Backing up address books)
- Hide default domain controller – disable showing Active Directory tree in the Viewer's Navigation pane
- Sign in automatically – automatically sign in on a self-hosted server if used (see Address book sync and Authorization)
Update
- Check for updates – select the check interval at which the Viewer should check for updates
- Check for updates now! – click on this link to immediately check for updates
Event log
- Use event log – enable connection log
- Error logging – also log errors
- Store to disk – write the log to a file on the hard drive
- Show logs folder – open the logs location on the hard drive in Windows Explorer
Protection
- Encrypt address book – enable address book encryption
- Lock workspace after computer is idle for – set time interval at which the Viewer workspace will lock
- Lock when locking the computer or switching the user – lock Viewer workspace when Windows account lock or switch user commands are used
- Lock on sleep – lock Viewer workspace when computer goes to sleep
- Lock when screensaver is activated – lock Viewer workspace when screensaver starts
- Lock when main window is minimized – lock Viewer workspace when the Viewer window is minimized to taskbar or tray
