Viewer options

Viewer options are global preferences for the Viewer application. Viewer options are not to be confused with connection properties — these are set individually for each connection in your address book.

To access Viewer options select the Tools tab and click Options on the ribbon:

View tab

• Use group view – when enabled, connections in the address book will group according to their online status (i.e. "online" group and "offline" group) in each folder
• Show "Add connection" button – when enabled, the "Add connection" button in the content area (pane) of the address book is visible
• Update thumbnails – set connection thumbnails to update at specified interval
• Show advanced hint window – check this checkbox if you want the advanced hint window to show up when you hover the mouse pointer over a connection in your address book
• Notify me when connection is online - show a desktop notification when connections appear online in the address book
• Use notification for autologon - show a desktop notification when connections with autologon enabled come online

Remote screen tab

• Tabbed view – show multiple sessions as tabs in the Full Control mode window
• Pin remote screens toolbar – pin the Full Control mode window toolbar
• Do not synchronize clipboard – disable automatic clipboard sync. However, you will still be able to transfer the clipboard contents to/from the remote PC manually using Full Control toolbar "Get clipboard" and "Set clipboard" commands
• Session recording directory – select where to save session video recordings (see Video recording)
• Session recording quality – set recording quality (1024x768, 720p and 1080p)

Tray tab

• Minimize to tray icon – unchecking this checkbox will make the program minimize to the taskbar instead of to the system tray
• Invert tray menu – flip items order in the tray icon context menu
• Minimize/restore – set the Viewer to minimize and restore with a single or double-click

Search tab

• Search thread count – set how many threads the program should use when scanning for Hosts.

Callback tab

• Allow callback – allow the Viewer to accept incoming callback connection requests
• Port – callback port (5651 by default)
• Permissions – set IP filters to restrict incoming connections to a single IP address or an IP address range:
  • Allow everyone, except – add an IP address or range to the white list
  • Deny everyone, except – add an IP address or range to the black list
  • Edit – specify the IP address or range

Hotkeys

Define hotkeys that work in the Full Control and View mode.

• Send Ctrl+Alt+Del – send Ctrl+Alt+Del key combination to the remote PC
• Full control / View only - switch between Full control and View only connection modes on-the-fly
• Change view mode – pressing this key will rotate the screen view modes (Normal, Stretch, Fullscreen and Fullscreen Stretch)
• Show properties – pressing this key allows you to invoke connection properties window and change the properties on-the-fly without closing the session
• Pause – pause the remote session
• Close – close the Full Control and View window
• Reset – reset hotkeys to their defaults

Misc

• Save last working directory – enable this if you want the program to memorize the last opened directory when working in the File Transfer mode
• Back up address book – enable address book backups (see Backing up address books)
• Hide default domain controller – disable showing Active Directory tree in the Viewer's Navigation pane
• Sign in automatically – automatically sign in on a self-hosted server if used (see Address book sync and Setting up authentication server)

Update

• Check for updates – select the check interval at which the Viewer should check for updates
• Check for updates now! – click on this link to immediately check for updates

Event log

• Use event log – enable connection log
  • Error logging – also log errors
  • Store to disk – write the log to a file on the hard drive
• Show logs folder – open the logs location on the hard drive in Windows Explorer

Protection

• Encrypt address book – enable address book encryption
  • Lock workspace after computer is idle for – set time interval at which the Viewer workspace will lock
  • Lock when locking the computer or switching the user – lock Viewer workspace when Windows account lock or switch user commands are used
  • Lock on sleep – lock Viewer workspace when computer goes to sleep
  • Lock when screensaver is activated – lock Viewer workspace when screensaver starts
  • Lock when main window is minimized – lock Viewer workspace when the Viewer window is minimized to taskbar or tray