Release Notes

  • Remote Utilities 6.5 Beta 2
    • Added “Run after reboot” option for Agent
    • Added Auto-import - Hosts connected to the self-hosted server (RU Server) are automatically added to a designated address book folder
    • Added Encrypted address books can now be imported into the Viewer
    • Improved “Scanning for Hosts” tool dialog
    • Improved RU Server configuration window (settings) can now be launched from within Administrator Console
    • Fixed “Sticking” Alt, Ctrl or Shift key when switching from Full Control window to another window while keeping the key pressed
    • Fixed Idle or active hosts in the RU Server Administrator Console not showing
    • Fixed Minor fixes and improvements.
  • Remote Utilities 6.5 Beta 1
    • Added Multiple address books that can be synchronized through the RU Server.
    • Added Centralized permissions management in the RU Server. Users and groups can be created, and each user or group assigned different permissions for accessing the address books, synchronized through the server.
    • Added Additional authorization method to the Host – “Sync server security”. With this authorization method the RU server acts as a “domain controller” for the Host. You can use accounts created on the RU server to authorize on the Host.
    • Added The Blank remote screen feature for Windows 8 and higher (requires agreeing to install an additional driver during Host installation).
    • Added Local address book encryption in the Viewer. When enabled, the user must enter the unlock password to start working with the Viewer and to get access to the contents of the address books.
    • Added RU server now keeps a connection/error log.
    • Added Complete API for Host and Viewer (available to corporate customers by request).
    • Added In addition to /name and /password the Viewer now accepts remote computer’s IP address and Internet ID as parameters.
    • Added You can install and uninstall RU printer and RU monitor drivers in the Host settings.
    • Added Chat messages can now be sent by pressing Enter.
    • Improved RU Server is now capable to maintain up to 100,000 Hosts simultaneously.
    • Improved Password prompt window simplified – additional authorization options are available with a click on the Advanced button.
    • Improved Speed and performance on slower networks for Windows 8 and higher.
    • Improved A remote session starts faster, especially for Internet-ID connections.
    • Improved Host logs are now more detailed.
    • Improved Integrating of Agent with Windows firewall.
    • Fixed A bug that caused the files to be irreversibly deleted when the move operation in File Transfer was cancelled or interrupted.
    • Fixed A bug that caused glitches when multiple monitors in the Full Control were viewed with Economode enabled in the connection properties.
    • Fixed Host settings are now stored in the SOFTWARE registry key instead of the SYSTEM key. The settings are no longer reset/deleted during Windows 10 upgrades.
    • Fixed Minor fixes and improvements.
  • Remote Utilities 6.3.0.6
    • Fixed Minor fixes and improvements
  • Remote Utilities 6.3.0.4
    • Added Q+Alt+Tab switches windows on the local desktop when used in the Full Control Window.
    • Added Alt+F12 Toggles between Full Control and View Only modes when hit in the Full Control/View Only mode window.
    • Added Balloon hint/tooltip of the Host now shows the computer name of the administrator/technician who connected to the remote PC.
    • Added The entire Host icon menu can now be hidden in the Host settings.
    • Fixed Hiding Host’s tray icon is no longer possible.
    • Fixed Encrypted block of text not being sent via e-mail by a configured Agent package when using “Automatically generate Host password” in the MSI Configurator.
  • Remote Utilities 6.3.0.3
    • Fixed Minor fixes and improvements
  • Remote Utilities 6.3.0.2
    • Fixed You no longer need to launch the Viewer with administrator rights in order to be able to use remote camera mode, video chat or session video recording
    • Fixed Host and Agent crashing/hanging when changing Windows color scheme
    • Fixed Viewer now remembers its windows position when they are minimized and then restored
    • Fixed Minor fixes and improvements
  • Remote Utilities 6.3.0.1
    • Added Updated Viewer interface
    • Added Custom field for the “Send ID via e-mail” option
    • Added “Ask user to identify themselves” configuration option now works for all package types (standard, one-click and agent)
    • Added “Restart Host” item in the Host menu
    • Added Ability to generate ID on the remote Host without sending an e-mail
    • Added An option to hide Active Directory tree in the Viewer
    • Fixed Minor issues with the One-click configuration option
    • Fixed Internet ID being incorrectly added to the “Direct connection” field in connection properties
  • Remote Utilities 6.2.0.1
    • Added A toolbar button for minimizing the Full Control window when in fullscreen mode.
    • Added RU Server administration console has been added to the Viewer as a built-in tool.
    • Improved The checkboxes on the Modes tab in Host security settings were inverted. Now if a checkbox is checked, it means that the corresponding mode is allowed.
    • Fixed Sync issues between Viewer 6.0.x.x. and Viewer 6.1.x.x that caused the address book to disappear. Now if the sync server has a newer version of the address book than the Viewer version, the sync will not work until the Viewer is updated.
    • Fixed Some issues with file access rights when using File Transfer mode.
    • Fixed An issue with the Full Control window freezing with enabled capture sound mode in some operating systems.
    • Fixed Arrow keys not working in a non-tabbed Full Control window.
    • Fixed Mini-chat panel in the Full Control window losing focus. 
  • Remote Utilities 6.1.0.3
    • Added Simplified registration system. Now you only need to register the Viewer instead of registering each and every Host as before
    • Added Simple 9-digit format for Internet IDs
    • Added Auto-logon now works for Internet ID connections via RU Server
    • Fixed “Blank remote screen” option now works with “capture alpha-blending windows” option
    • Fixed “Access denied” error when re-connecting to the same remote PC after reboot
    • Fixed Issues with importing records into a synced address book
    • Fixed An issue when the user had to make one extra click in an application window to start typing after switching remote desktops in the Full Control window
    • Fixed Minor fixes and improvements
  • Remote Utilities 6.0.0.4
    • Fixed Issue with address book not importing properly using the "Import connections" command.
    • Fixed Issues when registering version 6 with a free version 5.x license key.
  • Remote Utilities 6.0.0.3
    • Added Address book sync via Remote Utilities Sever (formerly called "GMS").
    • Added Multiple active address books in the Viewer
    • Added Session video recording
    • Added Take screenshot of the remote screen
    • Added Simple chat in the Full Control/View window
    • Added Automatic daily backups of address books in the Viewer
    • Added Agent connection log is now available in %AppData%\RUT_settings after the Agent is closed
    • Added Mapped network drive support in File Transfer mode
    • Added Windows PE 5 support
    • Added Comments field in address book records
    • Added Sort order field in address book records to enable custom sorting
    • Added Send broadcast message using the "Send message" connection mode
    • Added The "Screen Recorder" connection mode now supports multiple monitors
    • Added Protection against address book sync conflicts. Now if a certain Viewer is offline it cannot change/update records in a synced address book.
    • Fixed Issues with the Agent not properly working with UAC in some cases
    • Fixed Problem with empty pages when printing some files using the remote printing feature
    • Fixed Problem with RDP settings not saving properly
    • Fixed The USERNAME field in email messages sent by a custom MSI installer now correctly reflects the current user logged into the PC
    • Fixed Minor fixes and improvements
  • Remote Utilities 5.6.0.6
    • Fixed Minor fixes and improvements.
  • Remote Utilities 5.6.0.5
    • Added Free license for business use for 10 remote PCs.
  • Remote Utilities 5.6.0.2
    • Added Mobile Viewer for iOS and Android.
    • Added When launched by a user with administrative privileges, the Agent module runs as a service thus making it possible to handle UAC prompts remotely. This was previously available with the Host only.
    • Added Desktop Viewer now launches the native RDP client when the RDP connection mode is used.
    • Added The notification panel can now be moved/dragged around the screen.
    • Added Remote Host version and currently logged in user name are displayed in the address book “Detailed” view in Viewer.
    • Added The columns in the “Detailed” view can now be rearranged.
    • Improved The one-click installer no longer opens Remote Utilities website after installation.
    • Fixed Minor fixes and improvements.
  • Remote Utilities 5.5.3.0
    • Improved Significantly improved and optimized XML parsing mechanism of the address book.
    • Improved Updated Viewer interface.
    • Fixed A bug with cascade authorization when using "Connect through Host" feature.
    • Fixed A bug that caused the GMS server IP/DNS address to be erased during remote Host upgrade.
    • Fixed A bug in the File Transfer mode when connecting to older versions of Host.
    • Fixed Minor fixes and improvements.
  • Remote Utilities 5.5.2.0
    • Fixed An error message that appeared when closing the Viewer
    • Fixed Fixes in the File Transfer mode and other connection modes
    • Fixed Minor fixes and improvements
  • Remote Utilities 5.5
    • Added Auto reconnect during temporary network breakdowns
    • Added New MSI configurator in the wizard form. New step added to the MSI configurator wizard that allows you to control which settings are applied during the remote Host update.
    • Added A panel/window at the bottom-right corner on the Host side with the list of currently connected Viewers. The remote user can close some or all of the connections. This panel is optional and can be enabled/disabled in the Host settings.
    • Added New "Full screen" view mode. When this mode is on, the window frame is removed but no scaling occurs. If the remote monitor resolution is higher than the local monitor resolution, scrolling is enabled. What was previously "Full screen" mode has been renamed "Full Screen Stretch".
    • Added An option to erase/wipe Host settings from the remote PC when uninstalling.
    • Added License Key Storage now shows the number of unused licenses left for each product key.
    • Added View mode toggle icons have been added to the toolbar.
    • Added Windows serial key is now displayed in the Inventory Manager report.
    • Added Dragging the tab away from the Full Control and View window will pop out the tab into its own window (behavior similar to that of the web browser Google Chrome).
    • Added French interface language. Parlez-vous français?
    • Improved Program operation on Windows 8 has been optimized to improve performance.
    • Improved Error log now shows not only the error number but also additional information/explanation about the error.
    • Improved "Capture sound" option is now included in the Connection Properties so you can enable it permanently for a selected address book entry.
    • Fixed A bug that caused the Full Control and View window to change its position and dimensions every time the user switched to another remote screen tab. Now if a user maximizes the Full Control and View window it will stay maximized regardless of the new tabs open.
    • Fixed A bug that caused an RDP over ID connection to close when minimizing the RDP window.
    • Fixed Cascade authorization (Connect through Host feature) bug that caused erratic cascade connectivity and required manual logon to each intermediary Host.
    • Fixed A bug that caused the times for the files in File Transfer mode, both local and remote, to be displayed in UTC time, not local time.
    • Fixed Minor fixes and improvements.
  • Remote Utilities 5.4.0.2
    • Added The ability to disable remote printer driver installation when configuring an .msi file using MSI Configurator
    • Added Warning if the IP/ID/DNS name field is left blank when adding a new connection.
    • Fixed Minor fixes and improvements
  • Remote Utilities 5.4.0.1
    • Added Hebrew interface language
    • Added Polish interface language
  • Remote Utilities 5.4
    • Added Remote printing (printing a remote document on a local printer)
    • Added Event/Connection log in the Viewer that helps diagnose connection problems if any
    • Added RDP over ID, a feature that allows you to connect by the RDP protocol using Remote Utilities' ID feature as a tunnel
    • Added "Reboot in Safe Mode with networking" option added to the Power Control connection mode
    • Added Improved Viewer interface and main toolbar
    • Fixed Fixes in the text chat mode
    • Fixed Minor fixes and improvements
  • Remote Utilities 5.3
    • Added 4-digit password is now available in RUT Host and Agent
    • Added Ability to show a disclaimer to a remote customer was added to Agent customization settings
    • Added Gateway Mediation Server (GMS) updated to version 1.2
    • Fixed Agent (formerly "Quick Connect") module interface revamped
    • Fixed Fixed issues when configuring different types of a distribution file using MSI Configurator
    • Fixed Fixed issues with the Multiple users and permissions feature
  • Remote Utilities 5.2.2
    • Added Viewer interface has been completely revamped
    • Fixed Minor fixes and updates to the Host module
  • Remote Utilities 5.2.1
    • Added New program icons
    • Fixed "Capture sound" feature
    • Fixed Full control and view window is now located on the same monitor as the Viewer's main window
    • Fixed A minor bug when configuring Quick Connect using MSI Configurator
    • Fixed Minor Text chat bugs
    • Fixed Minor Callback connection bugs
    • Fixed Other fixes and improvements
  • Remote Utilities 5.2
    • Added Added Active Directory tree browser. Now the RUT-Viewer address book window shows the actual Active Directory tree, and you can connect to any computer right away. You can use the default domain controller for the network where the RUT-Viewer machine is located, or you can specify a different domain controller using a special dialog window.
    • Added Added different users with different permissions for a single RUT-Host. This feature is available for both the security system of Remote Utilities and WinNT security.
    • Added Added an "Ask user permission" option in RUT-Host settings. If this option is set, a message is displayed to the remote user, allowing them to accept or decline a remote connection.
    • Added Added the ability to launch and work when the remote computer is in Windows Safe Mode. The remote PC is available for remote connection after a reboot in Safe Mode.
    • Added Improved RUT-Viewer and RUT-Host installer. Now you do not need to uninstall the program manually before updating. Simply run the new version installer file and follow the installation wizard instructions to update the program.
    • Added Added Windows PE support.
    • Improved Improved the Password setting window that appears after the RUT-Host installation has been simplified.
    • Fixed Removed the outdated video overlay connection mode.
    • Fixed Removed the HookDrv.dll library, which caused antivirus software to create a false alarm.
    • Fixed Minor fixes and improvements.
  • Remote Utilities 5.1.2
    • Added Added IPv6 support.
    • Fixed Minor fixes.
  • Remote Utilities 5.1.1
    • Improved Internet ID technology has been optimized for fast Internet connections. For improvements to be seen update both the Viewer and the Host, as well as the GMS (if the latter is used).
    • Improved Improved mouse and keyboard response time.
    • Improved Improved proxy-server support.
    • Improved Improved MSI-Configurator: now the configurator works if RUT-Host is installed (but is not running) on the PC. This works for all configuration options except Quick Connect.
    • Improved Custom-built Quick Connect module now always asks user confirmation before sending connection credentials to the administrator's e-mail.
    • Improved One-click installer now works in silent mode. However, our website opens in the web-browser during installation.
    • Improved Quick Connect now uses simplified Internet ID codes with the mask xxx-xxx-xxx where x is any figure from 0 to 9.
    • Fixed Fixed issues with keyboard not working in some cases.
    • Fixed Fixed 'Blank remote screen' feature issue in Windows 7.
    • Fixed Minor improvements and fixes.
  • Remote Utilities 5.1
    • Added Quick Connect module — a stand-alone Host executable that runs without installation and administrative privileges.
    • Added Added the ability to customize QuickConnect with logo and text for branding purposes.
    • Added Added Voice and Video chat connection mode optimized for slow networks.
    • Added Gateway Mediation Server which is a replica of our global Internet ID server, but runs locally and is available for free.
    • Added Tabs to the Full Control and View window, like in a web-browser. This can be disabled in the RUT-Viewer Options.
    • Added Added Remote Settings mode that grants direct access to remote RUT-Host settings via the corresponding item in the RUT-Viewer context menu.
    • Added Added Address Book Manager to allow working with several address books in different places including network locations.
    • Added Added the ability to automatically send the Internet ID and Password to the helpdesk technician via e-mail once the configured QuickConnect module is first run on the remote side.
    • Added Added multiple tabs, Windows 7 like address bar and the ability to transfer files from one remote PC to another in the File Transfer connection mode.
    • Added Added the ability to generate meta-keys for registering RUT-Hosts. This protects the owner of the license from an unauthorized use of their license key. This is especially useful for Helpdesk license owners.
    • Added Added the ability to edit the properties of multiple connections at once.
    • Added Added the ability to show a small blue globe beside the RUT-Host icon when the connection with an Internet ID server is live.
    • Added Added automatic clipboard sync (so far for plain text only).
    • Added Added new error message system with message log and smart non-intrusive error notifications.
    • Added Added support for HTTP and SOCKS proxy servers both on the RUT-Host and RUT-Viewer side.
    • Added Now all installer and executable files are digitally signed with the certificate issued by DigiCert Inc.
    • Added Added support for proxy server NTLM authorization.
    • Improved Improved MSI Configurator tool — now this tool allows configuring three different output files: Standard MSI file (.msi), One-click installer (.exe) and QuickConnect (.exe).
    • Improved Improved Remote Webcam connection mode by making it transmit the image and sound in the real time using the latest audio and video codecs.
    • Improved Improved Block Remote Screen window with the ability to show rich text formatting or a web page.
    • Improved Improved the thumbnail previews algorithm in the RUT-Viewer main window.
    • Improved Improved RUT-Host installer ∓ now the UAC privileges elevation message shows only once.
    • Improved Improved and extended Power Control mode (former "Shutdown" mode).
    • Improved Improved and extended Execute mode.
    • Improved Minor improvements to the Callback Connection feature.
    • Fixed Fixed the occasional bugs when the Connect through Host feature was used.
    • Fixed Fixed bugs with the Internet ID, File Manager and multi-monitor features not working properly in some cases.
    • Fixed Fixed several bugs in the Screen Recorder connection mode.
    • Fixed Fixed memory leakage which occurred on the RUT-Host side in some cases.
    • Fixed Some changes to the user interface.
    • Fixed Multiple improvements and fixes.
  • Remote Utilities 5.0.1
    • Added Added a new licensing option - Home License
  • Remote Utilities 5.0
    • Added Internet-ID allows connecting over the Internet to a PC which is located behind a firewall or a NAT device. No network configuration on the remote PC side is necessary.
    • Added a new "Helpdesk" licensing option.
    • Added the ability to select a terminal session out of several terminal sessions being active on the remote PC.
    • Added RUT-Viewer now works on Wine in Linux OS.
    • Added the ability to run RUT-Host as current user.
    • Added Modified RUT-Host settings — now there are user settings and system settings.
    • Added invitation system. An administrator or a helpdesk specialist generates a special invitation code that contains an Internet ID, a password and a license key. The code is then applied by the user on the remote PC.
    • Added one-click installer as a single EXE-file which automatically installs the configured RUT without any queries.
    • Added RUT-Viewer ping capability that allows to almost instantly determine which computer is on the network.
    • Added Help to RUT-Host (previously Help was available in RUT-Viewer only).
    • Added the ability to view the callback connection query list in RUT-Viewer.
    • Added the ability to activate all callback connections in one click on RUT-Host.
    • Added a new tab called "Users" in the Task Manger connection mode window.
    • Added tree view of connection properties for the Connect through Host feature.
    • Improved the speed of browsing the remote registry.
    • Improved integration of the RUT-Host with the Windows 7/Vista/2008 built-in Firewall.
    • Fixed issues with NTLM authorization with Windows 7/Vista/2008.
    • Fixed issues causing instability of RUT-Host when using the Connect through Host feature.
    • Fixed Minor improvements and fixes.
  • Remote Utilities 4.3
    • Added video/sound capture module.
    • Added remote registry connection mode.
    • Added a new hotkey for closing the remote connection window.
    • Added import/export of registry keys in the Remote Registry connection mode.
    • Improved Remote Web Camera connection mode. Now the Open OGG is used instead of the proprietary WMV.
    • Fixed Addressed an issue that could cause incorrect work in Full Control/View mode on server operating systems.
    • Fixed an issue with entering IP addresses in the RUT-Host settings.
    • Fixed an issue with entering IP addresses in IP-filter settings.
    • Fixed Minor improvements and fixes.

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