Connect through proxy
Host
The Host is a remote module installed on a target (i.e. remote) PC. This module works for both unattended and attended access.
Viewer
Viewer is a single "command center" used by a support technician/admin. The Viewer is where you keep your address book, start remote sessions and manage your licenses.
Address book
An address book is a collection of records also called connections with each connection representing a remote PC. Connections have properties that define specific characteristics of a remote session, such as the destination address, access password, color depth and so on. Connections can be grouped into folders.
By default, address books are backed up daily. You can also enable local address book encryption in which case you'll need to enter your password each time you open the Viewer.
If your company uses a proxy server you may need to configure access through proxy on the Host and/or Viewer side, depending on which side the proxy is.
Important!
The proxy settings on the Host side are global.
The proxy settings on the Viewer side are connection-specific, i.e. they are specified individually for each connection in the address book.
Configuring proxy on the Host side
- Right-click the Host icon in the system tray and select Settings for Host:
- Click on the Settings for host button and select Options from the menu:
- Navigate to the Network tab and click the Proxy settings button:
- In the Proxy Settings window select Use proxy server and specify your proxy settings. Click OK:
- Close the Host settings.
Configuring proxy on the Viewer side
- Right-click the target connection in the address book and select Properties.
- Go to the Network tab and click the Proxy settings button.
- In the Proxy Settings window select Use proxy server and specify your proxy settings:
- Click OK and close connection properties.
Important!
If you need to specify proxy settings for all newly created connections, use Default connection properties. If you need to change proxy settings for multiple existing connections learn how to edit properties for multiple connections.
Proxy Settings window
- Use proxy server - enable this to make the program access the Internet via the specified proxy
- Proxy type - select the type of proxy: HTTP, SOCKS4, SOCKS4A or SOCKS5
- Proxy server - proxy server address
- Port - proxy server port (8080 by default)
- NTLM authentication - enable this if your proxy server requires NTLM authentication
- Proxy server requires a password - specify username and password if required by proxy
- Import from IE - import proxy settings from Microsoft Internet Explorer
