Host Log

There are three logs available on the Host side:

• Own connection log (file event log).
• Writing events to Windows event log.
• Host installation log.

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File event log

By default, this log is turned on in Host settings:

Log files are stored in the HTML format in the C:\Program Files (x86)\Remote Utilities - Host\Logs\ folder. Use this log to troubleshoot connectivity issues. Also, this log provides information about when this Host was accessed and in what connection mode.

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Windows event log

This log is turned off by default. To enable it go to Host settings, choose the Logging tab and select Use windows event log:

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Installation log

The Host installation log is stored in the C:\ProgramData\Remote Utilities\install.log file. Use this log to troubleshoot Host installation issues.