Host Log

There are three logs available on the Host side:

  • Own connection log (file event log).
  • Writing events to Windows event log.
  • Host installation log.

File event log

By default, this log is turned on in Host settings:

Host log settings

Log files are stored in the HTML format in the C:\ProgramData\Remote Utilities\Logs folder. Use this log to troubleshoot connectivity issues. Also, this log provides information about when this Host was accessed and in what connection mode.

Windows event log

This log is turned off by default. To enable it go to Host settings, choose the Logging tab and select Use windows event log:

Windows event log

Installation log

The Host installation log is stored in the C:\ProgramData\Remote Utilities\install.log file. Use this log to troubleshoot Host installation issues.

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