Knowledge Base

What is an Internet-ID connection?

In an Internet-ID connection Viewer and Host communicate through an intermediary server on the Web ("Internet-ID server"). As the name implies this connection type is mostly used for remote access over the Internet where a direct connection is not always possible.

Internet ID connection

With the Internet-ID connection type you do not have to configure the router and/or firewall on the Host side — simply enable Internet-ID connection type in the Host settings, get the Internet-ID code and you are ready to connect.

For instructions on how to establish an Internet-ID connection please refer to these tutorials:

Internet-ID code

When an Internet-ID connection is used, a remote Host is assigned a unique 12-digit number called an Internet-ID code. This code is used to access the Host from the Viewer:

Internet-ID code

Internet-ID server

When setting up an Internet-ID connection you can choose which intermediary server to use. There are two options:

  • Public server. This is the default option.
  • Self-hosted server. Apart from the relay function, the self-hosted server provides some additional features and benefits.

Troubleshooting Internet-ID connections

If you have difficulty making an Internet-ID connection work please refer to this troubleshooting guide.

Tags: Connectivity, Features

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