Standard MSI package
Viewer
Viewer is a single "command center" used by a support technician/admin. The Viewer is where you keep your address book, start remote sessions and manage your licenses.
Internet-ID connection
An Internet-ID connection uses an intermediary server on the Web ("Internet-ID server") to broker a remote connection between Viewer and Host.
Direct connection
A direct connection is possible when the Host is in direct visibility to the Viewer, i.e. the Host can be addressed by its IP address or hostname (DNS name).
This connection type does not require any intermediary (relay) servers in-between Viewer and Host and is by definition the fastest way to access a remote Host.
Before you start:
- Download and install the latest version of the Viewer on the computer where you are going to run the configuration process.
- If you already have the Host installed and running on the Viewer PC — stop the Host (right click on the Host tray icon and select Stop Host).
Where to use
The "Standard MSI" configuration option is most suitable for automated deployment across your local network using GPO or Remote Install tool.
Sample goals
For the purposes of this tutorial, we will assume you have the following goals:
- Goal 1 You do not want the program to install its icons in the Windows Start menu.
- Goal 2 You want to be able to access remote Hosts using Windows credentials (e.g. on a domain).
- Goal 3 You are going to directly connect to remote Hosts using their IP addresses or computer names. Therefore you do not need to enable firewall bypassing capabilities (Internet ID).
Let’s see how you can configure the Host installer to achieve these goals.
Configuration process
Run the Viewer as an administrator, select Tools ➝ MSI Configurator:
Step 1: Specify how the configuration process should proceed
Select Online configurator and click Next:
Important!
In this tutorial we select Online configurator at step 1. With this option your choices are uploaded to our server and a final output file is downloaded. The output file is signed with our digital signature. The Online configurator option is recommended in most cases.
Step 2: Select the type of distribution
Select Standard MSI package and click Next.
Step 3: Advanced options
Skip the Internet-ID tab. On the Other tab, check the Do not create shortcuts... option (Goal 1). Click Next.
Step 4: Settings update
Select Pre-configure Host settings and click Finish:
The Host settings window will open:
Step 4a: Pre-configuring Host settings
In order to set the authorization method to WinNT (Goal 2):
Click Settings for Host and select Security.
Select WinNT security and click Permissions.
Click Add.
Select a user (or a group) whom you want to allow access to the Host. Click OK:
In the Permissions section, select the specific permissions that will be granted. You can add multiple users and specify different permissions for each user.
Click OK and close the Security dialog.
In order to disable the Internet ID feature (Goal 3) click Settings for Host again and select Options:
On the General tab check the Disable Internet ID and callback connections checkbox. Click OK.
Important!
Disabling Internet ID in the Host settings ensures that the Host only accepts direct connections and will not communicate with a third-party server on the Internet. This is suitable for highly secure environments to restrict Host access to LAN/VPN connections only.
Close the Settings window by clicking the X button at the top-right corner of the window:
The configuration process will begin:
At the end of the configuration process the output file will download:
You will be prompted to save the output file. Choose a destination and click Save:
When the process is complete, a thank you message will appear:
You can now use your custom MSI installer to push-install the Host across your network. If you want to build an MSI installer with different settings, you need to repeat the configuration process from the beginning.
