One-Click Package

Before you start:

  • Download and install the latest version of Viewer on the computer where you are going to run the configuration process.
  • If you already have Host installed and running on the Viewer PC — stop Host (right click on the Host tray icon and select Stop Host).

Where to Use

Use the "One-Click" configuration option to build an easy-to-install Host package. The output .exe file is a self-extracting Host installer with your custom settings. A remote user will only need to run the file to install Host on their computer.

Sample Goals

For the purposes of this tutorial, we will assume you have the following goals:

  • Goal 1 Enable Internet-ID connection on Host.
  • Goal 2 Configure Host to send the Internet-ID access credentials to you via email.
  • Goal 3 Enable notification panel.
  • Goal 4 Protect Host settings with a password.

Let’s see how you can configure the Host installer to achieve these goals.

Configuration process

Run Viewer as an administrator and select ToolsMSI Configurator:

MSI Configurator button on the Viewer toolbar

Step 1: Specify how the configuration process should proceed

Select Online configurator and click Next:

Select configuration option


In this tutorial we select Online configurator at step 1. With this option your choices are uploaded to our server and a final output file is downloaded. The output file is signed with our digital signature. The Online configurator option is recommended in most cases.

Step 2: Select the type of distribution

Select One-Click package and click Next.

Select the type of distribution

Step 3: Advanced options

"Internet-ID" tab

On the "Internet-ID" tab do the following:

  1. Select the following checkboxes (Goal 1):
    • Set or update Internet-ID connection settings
    • Generate a new Internet-ID code
    • Send Internet-ID to email
  2. Select Automatically generate Host password. Each Host will have a unique randomly generated access password.
  3. Select Use default (public) Internet-ID server. Each Host will use our company's Internet-ID server in the cloud to broker a remote connection. Select Internet-ID options

Configuring SMTP

In this example we'll be using a free Gmail account without two-factor authentication. Adding SMTP server information will let Hosts send emails with access credentials to the email address that you specify (Goal 2).


If your email account uses 2-factor authentication, you will need to create an "application password". Please, refer to your account documentation for more information. Example: How to sign in using app passwords in Gmail.

  1. Click Configure SMTP...: Click Configure SMTP
  2. Enter your SMTP server account details and access credentials. Modify the message template if necessary and click Send test email: Enter SMTP credentials
  3. If you entered your email account credentials correctly, a "successful" message will appear: Test email successful
  4. You should receive a test message to your "Destination email" address: Test email
  5. In the Configure SMTP window click OK. Read the disclaimer message and click Yes if you agree (and No if you do not agree): Disclaimer
  6. Click Next to proceed to the next configuration step: SMTP configuration finished

Step 4: Settings update

Select Pre-configure and enable General and network settings. Click Finish:

Settings update step

The Host configuration window will open:

Host settings window

Enable Show notification panel (Goal 3):

Enable notification panel

Navigate to Settings protection:

Settings protection

Select Password protect settings. Enter and confirm settings protection password (Goal 4). Click OK and close the settings protection window:

Settings protection dialog

Click OK to close Host settings configuration window:

Close settings window

The configuration process will begin:

Sending and processing

At the end of the configuration process the output file will download:

Downloading output file

You will be prompted to save the output file. Choose a destination and click Save:

Saving output file

Configuration has been finished successfully. Click OK to close the configuration window.

Configuration successful

Installing Host

This is how to install Host from the configured package:

Copy the file onto the target computer and double click the file to run it:

File on the desktop

In the User Account Control (UAC) prompt click Yes:

UAC prompt

You will be prompted if you want to proceed with the installation. Click Yes:

Installation prompt


To disable this message you can select Do not ask for confirmation before installation in Step 3 of the configuration wizard.

The installation process will begin in the background. Once it is finished, the Host icon will appear in the system tray on the remote computer:

Remote Utilities has been installed

Connecting to the remote PC

During Host configuration you instructed the program to use your SMTP server for sending the Internet-ID code and a randomly generated access password to your email address.

Once Host installation is completed Host connects to your SMTP server and sends an email message with access credentials:

Email message window with encrypted text

The "Encrypted code" text block contains your Host access credentials in an encrypted form. Now you need to add a new connection to your Viewer's address book:

  1. Open Viewer, click ConnectionAdd using code: Add using code button
  2. Copy the encrypted code from the email message and paste into the form. Click OK: Add using code window
  3. A new connection will be created in the address book with computername as connection name: Viewer window with new connection created
  4. To connect to the remote PC in the Full Control mode, right click on the connection entry and select Full Control from the menu: Address book right-click menu, Full control item
  5. A remote desktop window will open. Now that a remote session has started, a notification panel appears on the remote PC. You enabled the corresponding Host option during one-click configuration (goal 3): Notification panel
  6. Use the same routine for each new remote PC that you want to add to your address book.


If your Viewer is in the trial mode or registered with a FREE, STARTER or MINI license the following message will be shown:

Warning message

Learn more about this first connection warning.

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