Peter Gray wrote:
Over the past couple of days I have tried using using version 6.12 Beta 2 Viewer. It has not been a happy process!
Having installed the viewer on an XP pro machine which had version 6.1010.0 working fine, I found that my address book and so forth had not been carried over to the new version (and nor had my licence). I turns out that 6.12 stores these settings in the user's application data in a folder Remote Manipulator Files whereas 6.10 uses Remote Utilities Files.
After copying the data across, I had the address book back, but a side effect was that the free trial period had expired. On trying to install my licence code, I got a message "Attention Invalid registration key" The key worked fine on a different machine which still had version 188.8.131.52.
So I uninstalled 6.12. The uninstall progress window showed gibberish symbols instead of text!
I Reinstalled 184.108.40.206, and fortunately all was back to how it had been previously.
I then tried installing the beta on a Windows 7 machine which had not halready had the viewer installed. This too would not accept the licence key.
So for me, version 6.12 beta 2 is completely unusable as it stands.
Went to upgrade from 6.12b1 to 6.12b2 and lost registration and address books as well. Went to put in registration and also got invalid registration key error. Uninstalled (I didn't have any gibberish) and reinstalled previous 6.12b1 to get registration and address books (address book sync still broken on this machine so I'm giving up on RUT now).
I thought that after nearly two weeks after the b2 was posted, this SHOWSTOPPER bug would have been found and the b2 pulled by now, so pretty annoyed to have run into it myself today.