Remote Utilities is mistakenly detected as malware

We submit false positive reports to antivirus software vendors on a regular basis. If Remote Utilities is falsely detected as malware you might need to exclude its files from antivirus scans.

Add Remote Utilities to exceptions

Add the following folders to your antivirus software exceptions list:

  • C:\Program Files (x86)\Remote Utilities - Viewer\
  • C:\Program Files (x86)\Remote Utilities - Host\
  • C:\Program Files (x86)\Remote Utilities - Server\

To add Agent to the exceptions list, specify the folder where you run Agent from.


Send a false positive report

Follow the links below to learn how to exclude a program from a/v scanning and send a false positive report to the most popular antivirus software vendors.

Avast add to exceptions | report false positive
AVG add to exceptions | report false positive
Avira add to exceptions | report false positive
BitDefender add to exceptions | report false positive
Comodo add to exceptions | report false positive
ESET NOD32 add to exceptions | report false positive
F-Secure add to exceptions | report false positive
GData add to exceptions | report false positive
Kaspersky Antivirus add to exceptions | report false positive
MalwareBytes add to exceptions | report false positive
McAfee add to exceptions | report false positive
MS Windows Defender add to exceptions | report false positive
Symantec add to exceptions | report false positive
TrendMicro add to exceptions | report false positive
Vipre add to exceptions | report false positive
Tags: Antivirus

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