Conrad Sallian's community posts


PLUS License - 2 concurrent, how many controlled devices

Hello Mick,

Thank you for your interest.

Yes, the Plus license still allows for up to 50 controlled devices. This limit is fixed and does not change based on the number of users.

The parameter that defines the number of allowed controlled devices is the license type—Starter, Plus, or Pro. If you need to control more than 50 devices, you would need to upgrade to the Pro license, which allows an unlimited number of controlled devices.

Hope that helps! Let me know if you have any further questions.

Is the update mandatory?

Hi Fabrizio,

Thank you for your message.

You can use older versions for as long as you want. Updates/upgrades aren't mandatory.

Windows to Linux File transfer not working

Hi Philip,

Thank you for your message.

Currently, the File Transfer mode isn't available in Remote Utilities for Linux yet, but we are going to add it by the final RU for Linux release.

Sorry for any inconvenience.

[Resolved] New version (windows)

Hello D L,

We are going to release an update within October.

Let me know if you have any other questions.

[Resolved] Paid twice but no license still?

Hello,

Thank you for your message.

Our Sales have just replied to you with the details.

Thanks!

[Resolved] can't seem to file transfer with remote utilities

Hi Robert,

Thank you for your message.

Yes, File Transfer isn't available in the version for Mac/Linux yet, but it will be added soon.

[Resolved] unattended first-time remote install of host (ie from cmd line batch)

Hello John,

There are the msiexec installation parameters, not Remote Utilities. I.e. any msi file can be installed using those, not just Remote Utilities.


Does /qn imply /quiet?

Yes, it should. You can find more information in the msiexec documentation by the link above. Perhaps, some parameters might be more suitable for your specific scenario.

Thanks.

Beta testing: Remote Utilities for macOS/Linux

We have released beta 22 for Linux (Viewer/Host) and macOS (Viewer). Fixed some stability issues, namely program occasionally crashed.

Thanks.

Latest beta of the Mac app crashes randomly

Hi Joe,

Please check macOS Viewer beta 22, downloadable from this page:

https://www.remoteutilities.com/download/mac.php

The crash has been fixed in our tests. We appreciate your feedback.

Thanks.

[Resolved] unattended first-time remote install of host (ie from cmd line batch)

Hello John,

Thank you for your message.

I believe it's the B machine that is headless. In this case you could:

1. Build an MSI Host installer using the MSI Configurator. You can pre-configure the Host with your settings (e.g., Internet-ID, password, etc.) during this step.

2. Push-install it using standard MSI installation parameters. For example, from Computer A you can use a command like this (via PsExec or similar):

msiexec /i path\to\host.msi /qn
About MSI parameters.

If your pre-configured MSI was built with embedded settings, this method will install the Host on Computer B without requiring GUI access or interaction.

Hope that hepls.