Viewer for Mac and Linux - Beta testing

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Simon Rivet, User (Posts: 3)

Dec 19, 2020 4:17:47 pm EST

Support level: Free or trial
Hi Polina,

Yes, sorry I forgot to specify : I'm using the Mac Viewer!

Polina, Support (Posts: 1157)

Dec 21, 2020 1:49:56 pm EST

Hello Simon,

Thank you for the clarification.

We will additionally test this to see if we can fix the issue in Viewer for Mac in the next updates as well. Sorry for the inconvenience.

We'll keep you updated on the issue.

Polina, Support (Posts: 1157)

Dec 28, 2020 1:15:57 pm EST

Hello Simon,

Thank you for your patience.

Unfortunately, we couldn't reproduce the issue with the arrow keys when using Viewer for Mac - the arrow keys always work as expected with various software. Sorry for the inconvenience.

Please let us know if you have other questions.

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