Thank you for your message.
I know that the preferred environment and testing would be with both the host and viewer being on the same beta version, BUT what are the expectations of backwards compatibility between the beta viewer and the GA 220.127.116.11 host?
This is correct, we always recommend that our users update both Host and Viewer
(as well as RU Server if used) to the same version. We always try to maintain as much backward compatibility as possible, so in general, it's possible to connect from Viewer of a newer version to an older Host, but in some cases, the version mismatch might lead to performance issues or some features not working. The program is constantly evolving - we always add new features and bug fixes, or replace some features with their improved versions, so it's only natural that some features might not work or not work as expected in case of the version mismatch.
For example, starting version 6.12 Beta 3
, we've implemented an improved mechanism for the File Transfer
connection mode, so we specifically mentioned in our Release Notes
to update both Host and Viewer to the same version.
More specifically, do you WANT to get reports of issues regarding backward compatibility?
Of course, we always welcome any kind of feedback from our users. However, please note that most of the time such issues can be resolved by simply updating the outdated module.
My address books survived just fine, but apparently all of my stored passwords were lost. Any way to recover them? Is this expected behavior?
This might have occurred if the address book file was somehow damaged. It's possible to restore your general address books, including the connections' passwords from automatic daily backups, which are enabled by default when you install the Viewer. Please try restoring your address book from a backup following this guide
Hope that helps.