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[resolved] Socket Error Every Night Around Same Time
Socket Error is seen around midnight every night and it looks to be causing login issues with Remote Utilities

Conrad Sallian, Administrator (Posts: 1596)

Aug 29, 2013 8:58:26 am EDT

Most likely this error has nothing to do with the issue. Sometimes when you install the Host a reboot is required anyway.

We can probably need to change the status of this error to just "warning" or even "informational message".

Sorry for any confusion that might have caused.

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Pop-Out Monitor

Conrad Sallian, Administrator (Posts: 1596)

Aug 29, 2013 8:55:36 am EDT

Pop-Out Monitor

Conrad Sallian, Administrator (Posts: 1596)

Aug 29, 2013 8:49:30 am EDT

Hello Shawn,

Create two identical remote connections (to the same PC, that is). Open them in Full Control or View mode, and you will have two tabs connected to the same PC and same entire desktop. Then switch to the first monitor on the first tab, and to the second monitor on the second tab. Each tab then will be connected to its own monitor on the same remote PC.

You can also detach the tabs from the mother window if that what you mean by "pop-outness". To do that, open the View Options -> Remote Screen -> and uncheck Tabbed View.

Hope that helps.

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[resolved] Right-click on Mouse for Menu is not working

Conrad Sallian, Administrator (Posts: 1596)

Aug 29, 2013 8:19:26 am EDT

Hello Shawn,

Try to enable "Capture alpha-blending windows" and see if the right menu is visible with that feature on.

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[resolved] Remote Execute in hidden mode does not work.

Conrad Sallian, Administrator (Posts: 1596)

Aug 27, 2013 9:03:40 am EDT

rafael rafa25 wrote:
Hello good day at version 5.5 as I hide the icon in the taskbar? as it appears in windows 7 I wanted to stay hidden.

Hello,

Your question has already been answered in this thread. Please, do not duplicate messages.

Thank you.

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[resolved] Is it possible to create an executable that go through the machine id...

Conrad Sallian, Administrator (Posts: 1596)

Aug 26, 2013 10:37:29 am EDT

rafael rafa25 wrote:
Hello good day at version 5.5 as I hide the icon in the taskbar?

You can hide the Remote Utilities Host icon in Host Settings -> Options -> General tab. Just uncheck the "Show icon in system tray" check box.

Please, note that this feature is only available in the commercial edition of Remote Utilities and not available in the free edition.

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Unable to connect using Internet ID

Conrad Sallian, Administrator (Posts: 1596)

Aug 14, 2013 2:45:51 am EDT

Seems like network interface binding is on. Please, check Host settings -> Options -> Network tab. The "Bind to IP" option should be set to "Any interface".

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MSI Configuator Tool error: is not an actual MSI-package of the RUT Host
When attempting to finish the MSI Configuator Tool Wizard an 'not an actual MSI-package' error is received

Conrad Sallian, Administrator (Posts: 1596)

Aug 08, 2013 11:54:31 pm EDT

Hello Peter,

Thanks for your report. Indeed, the background won't save. We will fix it soon.

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MSI Configuator Tool error: is not an actual MSI-package of the RUT Host
When attempting to finish the MSI Configuator Tool Wizard an 'not an actual MSI-package' error is received

Conrad Sallian, Administrator (Posts: 1596)

Aug 07, 2013 9:50:27 pm EDT

Hm. That should have been the only reason. Anyway, we'll check it out and I'll get back to you soon.

What is the operating system on the Viewer PC and the type of package you want to build?

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MSI Configuator Tool error: is not an actual MSI-package of the RUT Host
When attempting to finish the MSI Configuator Tool Wizard an 'not an actual MSI-package' error is received

Conrad Sallian, Administrator (Posts: 1596)

Aug 07, 2013 1:30:03 pm EDT

Hello Peter

When building a one-click installer or an agent, you need to uninstall the Host on the Viewer machine.

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