when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
Internet connectivity (and hence the website being displayed or not displayed) has nothing to do with successful one-click installation. The Host installs anyway - you can check that for yourself by opening the Windows Start menu or (if you selected not to install Start menu icons) by looking at the process list for that computer.
Hope that helps. Let me know if you need more assistance.
P.S. We'll soon replace opening the website with displaying a simple message window.
First of all, this software it’s great!! I’m impressed about speed and ease-of-use.
Thank you very much for the kind words. 8)
I just have a question: is it possible not to show the web page of remote utilities after installation? I’m trying to install the host on my pc at work, but because of internet restriction when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
Are you installing from a custom built one-click installer (prepared in MSI Configurator)?
rafael rafa25 wrote: Hello I installed on a host computer to support and made a msi configurator to generate an id and password so that it does not run on the host machine already installed is to create an I generate id and password on a machine already installed on the host?
You do not want to overwrite the existing ID and password, correct?
If so, you need to check "Keep Internet ID" and "Keep access password" check boxes at the end of the configuration process:
Please, note that the first checks works only if you update Host 5.5 and higher. If your Host is an older version than that, the Internet ID will be overwritten. In this case you need to choose keep existing remote Host settings.
Thank you for your message. Your post has been moved to a new thread.
Regarding the error, you need to make sure that the selected connection mode is allowed on the Host side. In order to do this, right click on the Host icon in the system tray, select Settings for Host -> Security -> Modes tab and make sure that the mode you want to use is UNchecked.