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Tabbed Interface

Conrad Sallian, Administrator (Posts: 1737)

Feb 16, 2014 2:14:47 am EST

Hi David,

Thank you for the suggestion. We will consider it thoroughly because it would require serious changes in the program's current interface and underlying code.

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Keyboard Not Captured

Conrad Sallian, Administrator (Posts: 1737)

Feb 16, 2014 2:06:48 am EST

Hello David,

Thank you for this report. We'll try to reproduce this issue here and possibly find the root cause.

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Rebooting - Saves Current Creds'

Conrad Sallian, Administrator (Posts: 1737)

Feb 14, 2014 11:54:40 am EST

This might be a potential security issue. Remote Utilities shouldn't know your Windows credentials.

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Rebooting - Saves Current Creds'

Conrad Sallian, Administrator (Posts: 1737)

Feb 14, 2014 9:18:55 am EST

iampedro wrote:
When you reboot a remote machine it will keep the current credentials that you were logged in as and sign back into windows with that user.

Thank you for the suggestion. Just to clarify, do you want to have Remote Utilities log in to Windows for you?

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Can't see some cursor changes

Conrad Sallian, Administrator (Posts: 1737)

Feb 12, 2014 1:33:18 pm EST

Hello Brant,

Thank you for your suggestion and a detailed explanation. I have added this feature request to our wish list for further consideration.

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Can't see some cursor changes

Conrad Sallian, Administrator (Posts: 1737)

Feb 11, 2014 2:37:35 pm EST

Hello Brant,

Thank you for your message. On the same properties tab/section, set "Rendering of host's cursor" to Always to see the remote cursor's shapes. You might also want to enable "Set local cursor shape to point" so that you can easily tell the remote cursor from the local one.

Hope that helps.

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Can I use Ipod touch with audio chat ?

Conrad Sallian, Administrator (Posts: 1737)

Feb 11, 2014 12:54:24 pm EST

Hello Allen,

So long as it's iOS6 or higher and network-capable device, you should be able to use the mobile Viewer on it. But the mobile Viewer doesn't yet have chat option, only the Full Control mode. We'll be adding more features in the future.

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How can you remotely query to find out...

Conrad Sallian, Administrator (Posts: 1737)

Feb 10, 2014 4:39:45 pm EST

There are only two ways to find out the Internet ID of the Host:

1. By being physically present at the Host machine and looking into the Host settings

2. By using "Generate ID and send via email.." option during MSI configuration. When the Host is configured with that option, it will send an email with the ID once it is installed/run.

Hope that helps.

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API

Conrad Sallian, Administrator (Posts: 1737)

Feb 10, 2014 4:36:03 pm EST

iampedro wrote:
Would you think about doing this if you had a web server that users could query?

That's a very far-looking assumption. Let's wait until we have a web server in the first place :) If by web server you mean a server where the remote PC records/connection records are stored.

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MDM Support

Conrad Sallian, Administrator (Posts: 1737)

Feb 10, 2014 4:31:57 pm EST

Hello,

Thanks for your suggestion. Perhaps at some point in time we'll think about this, but not in the near future, that's for sure.

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