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Rut host especially settings (ID connection) to back up and restore?

Conrad Sallian, Administrator (Posts: 1559)

Mar 08, 2013 10:53:08 am EST

levent özgür kaplan wrote:
Rut host especially  settings (ID connection) to back up and restore?

HKEY_LOCAL_MACHINE -> SYSTEM -> REMOTE UTILITIES. Export this key and then import when necessary.

Beware though that all settings are recorded there including the Internet ID. If you start copying the same reg file across multiple computers you will end up having the same ID duplicated on many machines. That will cause ID conflict error (you won't be able to connect to either computer).

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Works with logmein hamachi Remote Utilities!.

Conrad Sallian, Administrator (Posts: 1559)

Mar 05, 2013 3:49:29 am EST

Thanks for the kind words!

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Where is the Linux viewer?
Linux viewer location download

Conrad Sallian, Administrator (Posts: 1559)

Mar 05, 2013 1:42:11 am EST

levent özgür kaplan wrote:
with wine not work!

How do I install the Viewer for Linux using Wine

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A variety of color marks of the Remote Utulities host you mean !..

Conrad Sallian, Administrator (Posts: 1559)

Mar 05, 2013 1:22:20 am EST

Blue circle beside the Remote Utilities Host icon means that an Internet ID connection is successfully established.

Grey circle means that there's no Internet ID connectivity OR that the Host is currently trying to establish an Internet ID connection.

Black.. There is no black  :) If there's no circle at all, just the icon, it means that the Internet ID connection is disabled in Host settings, and the Host is only available by an IP address or the DNS name.

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Works with logmein hamachi Remote Utilities!.

Conrad Sallian, Administrator (Posts: 1559)

Mar 05, 2013 1:18:11 am EST

Of course it works. Why shouldn't it?  :)

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Run on Redhat

Conrad Sallian, Administrator (Posts: 1559)

Feb 24, 2013 1:35:39 pm EST

Linux support is only available for the Viewer. You can install the Viewer using Wine.

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Economode

Conrad Sallian, Administrator (Posts: 1559)

Feb 21, 2013 12:04:12 pm EST

Forgot to add that there is certainly a reasonable "threshold" of connection speed/quality. For example, it's hard to recommend anything if the connection method in question is EDGE or 3G on a mobile network  :) We are developers, not wizards  :D

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Economode

Conrad Sallian, Administrator (Posts: 1559)

Feb 21, 2013 12:00:10 pm EST

Hi Peleus,

Yes, it can help in most cases. However, it's not the only option that can be used to speed up work on slow connections. Other options include:

- Color depth.  
- CPU Usage.
- Disable aero and remove wallpaper.

You will find all these options in Connection Properties. Connection properties are individual for each remote connection, but they can be modified en masse.

Also, you can set defaults (in Viewer, select the Tools tab and click 'Default connection properties' button). In the default connection properties dialog you set the properties that every newly created connection will have from now on.

You will find more information on working with the address book and connection properties in the section Using Remote Utilities -> Connection List -> Managing Connections of the User Manual.

Hope that helps.

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Logon successfully to remote Agent, but only get black screen
Is RTU conflict to Microsoft Remote Destop ?

Conrad Sallian, Administrator (Posts: 1559)

Feb 20, 2013 11:08:56 pm EST

if I just run Agent on PC-2(restart still not ok), I will see PC-2 usually changed status from on line and off line on PC-1 GMS windows. even when on connect between PC-2 and PC-3, it only get black screen and can't do any remote control.

Agent is for a different purpose than Host. You would want to use Agent for spontaneous, or even one-time support. You need someone sitting at the remote PC to run the Agent and tell you their ID and password. Once they close the Agent, the remote session stops.

Everything you can do with Agent you can also do with the Host, plus some features not available in Agent, such as starting as a system service.

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[resolved] Slight issue in remote session
Mouse

Conrad Sallian, Administrator (Posts: 1559)

Feb 10, 2013 12:28:07 pm EST

na na wrote:
Hi Quick question, how was this resolved? Uninstalling the third party software?

It can be uninstalling, but it also can be tweaking its settings (if possible). For example, if antivirus software get into the way of how Remote Utilities works, you can add RUT installation folders as exceptions to the antivirus program.

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