Forums

ctrl-alt-del

Conrad Sallian, Administrator (Posts: 1573)

Jan 21, 2014 9:05:25 pm EST

Oops, please discard the previous message. I thought you meant the desktop Viewer :)

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ctrl-alt-del

Conrad Sallian, Administrator (Posts: 1573)

Jan 21, 2014 9:04:34 pm EST

Hello,

Thanks for your question. Just use the Ctrl+Alt+Del toggle icon on the Full Control mode toolbar.

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Free Edition
Free Edition

Conrad Sallian, Administrator (Posts: 1573)

Jan 21, 2014 9:03:49 pm EST

Hello David,

If you only use the program for personal use, and you need more than 10 remote PCs, then please generate the free license now before we discontinued it and replaced with a universal (business + personal) for 10 PCs only. You will still be able to use the current personal license (coded "RUT-F..." ) with the updated product.  
Please, refer the "Registering Free License" tutorial in Support -> Tutorials for instructions.

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Bug version 5.6.0.3
XP-8

Conrad Sallian, Administrator (Posts: 1573)

Jan 21, 2014 9:03:02 am EST

Robert,

If only Full Control and View only modes are not working, try to reboot the remote PC (the one where the Host is installed). Try to connect in one of those modes after the reboot.

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[resolved] Icon

Conrad Sallian, Administrator (Posts: 1573)

Jan 20, 2014 3:39:19 pm EST

Hello Rafael,

Sorry for the late reply. Somehow this forum message was overlooked by us.

You can hide the tray icon, yes. But this feature is only available for a commercial license as specified on this page.

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Bug version 5.6.0.3
XP-8

Conrad Sallian, Administrator (Posts: 1573)

Jan 20, 2014 3:19:38 pm EST

Hello Robert,

Thank you for your message. Could you please clarify what the "no worked mode" possibly means so that we can help you resolve the issue?

 

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doesnt work
host not found

Conrad Sallian, Administrator (Posts: 1573)

Jan 19, 2014 2:09:31 pm EST

Michael Taylor wrote:
I upgraded to the new version you referenced. it is working now, but I need to use IP address, when I use hostname I still get host not found .. but that's probably more of an android OS shortcoming I would think? not too familiar with android OS. but anyway it does work

good job. now I can control my pc from anywhere. thanks

Mike

Our pace also depends on the development environment we use. Some bugs can only be fixed when they are fixed by the next update of the IDE. Still, we do our best to make the mobile version as workable as possible, although it's only the beginning. :) Hopefully, in the future it will become almost as powerful as the desktop Viewer.

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[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Administrator (Posts: 1573)

Jan 19, 2014 1:55:12 pm EST

Michael Taylor wrote:
yes the issue is with 8.1 only, this pc used to have windows 7 and worked fine. it have since installed windows 8 and 8.1 (performed fresh installs not upgrade). I can wake up all my other windows 7 pc's without a problem.

when I send wake on lan to 8.1 pc the system wakes, yes monitor and login screen are fully working. the system is on dhcp but the ip doesn't change. I use hostname to connect not ip (name resolution is ok) the service is started after waking up but if I restart the service and then try to connect it works, but I need to restart the service first even though its already started.
unfortunately I decided to go back to windows 7 and reinstall windows 7 on that pc... to be honest if you say you don't have issues and/or cant reproduce this specific issue, I believe you. its probably something with the operating system. there are lots of issues I see with windows 8 and 8.1 not related to remote utilites so its most likely a Microsoft issue or some other OS related issue. I have issues with some drivers, built in video app, homegroup anomalies, skydrive integration etc... windows 8 and 8.1 in my opinion is a POS.

but I do love remote utilites. works great on all my other pc's

thanks

Hello Michael,

As  a last resort, try to reinstall the Host altogether, the newest version (5.6.0.3). Who knows, maybe that will resolve the issue since I can't imagine what it might be that causes it.

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doesnt work
host not found

Conrad Sallian, Administrator (Posts: 1573)

Jan 18, 2014 4:06:21 pm EST

Everyone who experienced "Host not found" issue, please update the app from the Play store. It should work now.

Make sure the app's main screen reads version v5.6.0.4m10.0 (or higher) at the top right corner.

Also, if you still experience difficulty connecting to the Host by an IP address, make sure you explicitly allow the Host in your desktop firewall settings.  

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doesnt work
host not found

Conrad Sallian, Administrator (Posts: 1573)

Jan 17, 2014 5:12:11 pm EST

Gbtech wrote:

Hello Conrad,
i have the same problem... can`t find any Hosts with a direkt Connection (ip/Name, Android 4.2 and 4.4). Remote Connection with the Desktop Viewer to the same Host PC works!
best regards
gbtech

Hi!

Just added a sticky thread "System requirements for Android". Please, check your device against the requirements. Thanks.

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