Forums

Gateway Mediation Server & RU Servers

Conrad Sallian, Administrator (Posts: 1559)

Jan 15, 2014 12:18:00 pm EST

Michael Peer wrote:
Can I change to your servers remotely or do I need to physically be at the host computer?

You mean, via Remote Utilities connection? You can. However, you might need to reboot the computer in order for the Host to restart and apply the settings. Try to test it without rebooting first.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

Gateway Mediation Server & RU Servers

Conrad Sallian, Administrator (Posts: 1559)

Jan 15, 2014 11:26:30 am EST

Hello Michael

It's "either..or". Unfortunately, there's no failover mechanism to automatically switch to a default server when the GMS is down. This would add more complexity as it seems at first.

I recommend using the default server if there is a slightest possibility that the GMS PC is unavailable. We constantly monitor our mediation servers and they are located in industrial grade data centers. If they are down (which is very rare and mostly due to maintenance for a very short time) we are notified immediately and can take all measures necessary.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

TrendMicro, VIPRE, McAfee detected rmansys.ru dangerous C&C server.

Conrad Sallian, Administrator (Posts: 1559)

Dec 12, 2013 9:32:34 am EST

Hello Robert,

Thank you very much. We will send a false positive report/request to the manufacturers.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

[Implemented in v.5.6] Popup of logged users

Conrad Sallian, Administrator (Posts: 1559)

Dec 11, 2013 10:37:04 am EST

Hi Thomas,

Just in case I didn't reply to you via e-mail, I'm also answering here.

Some news about the futur version of the Host ? 8)



It's coming late December.

Another suggestion : for each connection, show the current logged user (login), it will be very usefull !

Could you please elaborate on that? Do you mean showing the login/user in the notification panel at the bottom right corner of the screen?

Thanks.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

[Implemented in v5.6] Installation Landing Page

Conrad Sallian, Administrator (Posts: 1559)

Dec 11, 2013 10:34:48 am EST

Hi Tom,

Also answering here :) Yes, it is confirmed that we will remove the landing page in this upcoming release. I agree that it's a real nuisance for customers.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

TrendMicro, VIPRE, McAfee detected rmansys.ru dangerous C&C server.

Conrad Sallian, Administrator (Posts: 1559)

Dec 10, 2013 3:32:33 pm EST

Hello Robert,

Could you please send a screenshot of the error message to support@remote-utilities.com so that we can investigate the issue. Thanks!

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

API

Conrad Sallian, Administrator (Posts: 1559)

Dec 10, 2013 2:55:42 pm EST

Hello,

Sorry for the late reply. Something went wrong with forum notifications.

No, we don't yet have API. Perhaps in the future. But we do have command line parameters.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

Agent mass distribution

Conrad Sallian, Administrator (Posts: 1559)

Dec 10, 2013 5:36:55 am EST

Hello,

It's the Host rather than Agent that you install, because it's only the Host that can be configured using the Standard MSI and One-Click installer options.

Anyway, you make a good point here and we'll definitely consider including this feature to our roadmap. Thanks!

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

Massive "Send Message"

Conrad Sallian, Administrator (Posts: 1559)

Dec 10, 2013 5:30:49 am EST

Andrea,

We have the broadcast message feature on our roadmap and will implement it in one of the nearest releases.

Thank you.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php

[resolved] Wake On Lan
Which port is used to Wake On Lan ?

Conrad Sallian, Administrator (Posts: 1559)

Dec 10, 2013 5:26:13 am EST

Hello Thomas,

The WOL uses UDP port 9 (see this KB article http://www.remoteutilities.com/support/kb/53/)

Hope that helps.

Like Remote Utilities? Write a review:
https://www.remoteutilities.com/about/write-review.php