Conrad Sallian's community posts

Hello Nick,

Thank you for your post.

We are going to implement a full-fledged address in the mobile client in one of the upcoming updates.

Meanwhile, this is what other users say about this Windows update:

Windows 10 Cumulative Update KB4103721 Version 1803

Specifically some users mention that this update prevents the computer from booting (we were reported that too by a different user of ours).  

Hopefully, Microsoft will patch this with another update soon.

Thank you, Nick. There is a good chance that we will introduce Linux client together with client for Mac.

Hello mrabbit,

Thank you for your post. Our team is already investigating the issue and we will see what might be causing this a how we can fix it.

Hello Nick,

Yes, absolutely. You can use the Upgrade Form to evaluate the upgrade cost and proceed to checkout.

Hello Pete,

You, you don't have to. "Fixing the problem" in this case just means signing a few agreements with Microsoft and having our driver "approved". Perhaps, not immediately but with the next Windows update.

I've tried the driver from the Host Options Drivers tab of my existing 6.8.0.1 installation but that still fails.

How exactly does it fail? Do you receive an error message?

Hello Rogier,

I am sorry to hear that. However, please note that we have implemented a lot of improvements to connection speed and stability in the upcoming version 6.9. This version is going to be released by the end of May.

Hi Rogier,

Could you please submit a ticket to us and provide the Host and Viewer logs. Perhaps, there is a reason behind these interruptions.

Thanks.

Hello,

We took measures to fix this problem now. Could you please confirm that you no longer have an issue with the monitor driver.

Thank you.

Hi Scott,

Another question. Are you sure Windows cannot start/reboot because of the Host?