Conrad Sallian's community posts


IOS 8 Crash

Still, we will release another update for backward compatibility that fixes the bug with iOS v.8.x as well, but there is no ETA yet.

Thank you.

Ctrl Alt Del - Does not work

Hi Jeff,

Currently, the Agent doesn't support CAD. But we'll see what we can do to implement CAD support for the Agent.

Ctrl Alt Del - Does not work

You probably meant portable Viewer (on the local side), correct?

send ctrl+alt+del

Hi Jeff,

I responded in the thread you created.

Ctrl Alt Del - Does not work

Hello Jeff,

Thank you for your message. On the remote side, are you using the Host or the Agent? Also, what the operating system on the local and remote side?

Agent temporary as service for remote reboot?

Hi Jeff,

This feature is still in the works. For everything to work smooth it does require some additional changes to be made to other code. We just want to make sure that everything works properly before we release it.

Thanks.

Doesn't work on Samsung Galaxy SIII mini

Michael,  could you please provide the version number of Remote Utilities app that you installed?

Thanks.

Doesn't work on Samsung Galaxy SIII mini

Hello Michael,

I forwarded your report to our developers and asked for input. I'll keep you updated.

Thanks.

Can a computer alternate between host and viewer?

Hello Stephen,

Thank you for the kind words :)

One thing I'm unsure of is can the same PC double as a host and a viewer? Is it as simple as using one or the other utilities?

Yes. Remote Utilities main modules (Viewer and Host) work independently of each other. So  you simply need to install both on the same PC and use accordingly.

Don't hesitate to ask me if you have other questions.

Android Version Suggestion

Hello Frank,

Thank you for your suggestion. Very soon we will be significantly improving the address book in the mobile client and make it look very differently and much closer to how it looks like in the desktop client. That's why it doesn't make sense to make little improvements now, provided that there's going to be a big revamp soon anyway.