Both these options can only be possible with RU Server rather than with our default (corporate) server, for obvious reasons. We'll take a look at your suggestions and see if we can implement them in subsequent releases.
The possible explanation is that when you restart using Power Control mode in RU, forced restart is used. That is, even if there's an unsaved work/document or unfinished process on the remote PC, the system will restart anyway.
Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.
Would one person be able to login to, say, "Account A" and another person login to "Account B"?
No, unless you have a Microsoft Terminal Server (service) running. In this case you will be able to switch between existing already running sessions using the "Terminal sessions" icon on the Full Control mode window toolbar.