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Conrad Sallian's community posts
v7.1.4.0 problems on Windows 7
Conrad Sallian
, Support (
Posts:
3190
)
Jul 16, 2022 3:38:54 pm EDT
Hi Peter,
Yes, version 7.1.5 has a bugfix for the issue with Host showing an error message when the user copies rich content on the remote computer.
With regards to the issue above - if you are updating existing Host installation it is recommend to use the "Simple update" feature as described in this guide
https://www.remoteutilities.com/support/docs/updating-remote-utilities/
.
v7.1.4.0 - rfusclient.exe error and bug report after copying an URL
Conrad Sallian
, Support (
Posts:
3190
)
Jul 16, 2022 3:23:10 pm EDT
Hello,
Yes, it was a bug. We have fixed it. Please, download version 7.1.5.0.
Sorry for the inconvenience.
v7.1.4.0 - rfusclient.exe error and bug report after copying an URL
Conrad Sallian
, Support (
Posts:
3190
)
Jul 16, 2022 7:24:46 am EDT
Hello,
Thank you for the report. Could you send us a screenshot of the error message that you receive?
Your License does not allow using this key for more than 30
Conrad Sallian
, Support (
Posts:
3190
)
Jun 13, 2022 2:24:08 pm EDT
Hi Michael,
We will rebuild this version very soon and fix this bug.
Sorry for the inconvenience.
Trouble controlling a Windows 11 machine
Conrad Sallian
, Support (
Posts:
3190
)
Jun 13, 2022 2:07:16 pm EDT
Hi Fabio,
Thank you for your message.
Please, check the solutions on this page
https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/
Hope that helps.
Remote Utilities v7.1.2.0 - Viewer Machine Cursor is Large
Conrad Sallian
, Support (
Posts:
3190
)
Jun 13, 2022 1:33:05 pm EDT
Hi Johnathan,
No problem. We'll keep the topic here in case anyone else with a similar issue could find it.
Thanks.
Beta testing: Remote Utilities for macOS/Linux
Conrad Sallian
, Support (
Posts:
3190
)
Jun 13, 2022 3:29:41 am EDT
Hi Robert,
Thank you for the information. Duly forwarded to our developers.
Cannot install linux verson
Conrad Sallian
, Support (
Posts:
3190
)
Jun 08, 2022 2:37:42 pm EDT
Hi Bruce,
Please, execute the following before installation:
sudo apt-get install -y libxcb-xinerama0
What Ubuntu version do you have, by the way?
Cannot install linux verson
Conrad Sallian
, Support (
Posts:
3190
)
Jun 08, 2022 2:29:20 pm EDT
Hello Bruce,
We'll examine this issue and be right back. Sorry for the inconvenience.
viewer cannot connect to host
Conrad Sallian
, Support (
Posts:
3190
)
May 03, 2022 10:11:08 am EDT
Please, check if the issue persists. Thanks.
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