Conrad Sallian's community posts

Endpoint License

Conrad Sallian, Support (Posts: 2953)

May 04, 2021 4:59:12 am EDT

Hello Benjamin,

We answered to you via emails that you sent. Thanks.

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2953)

May 03, 2021 12:16:33 pm EDT

Hi Cosmos,

Could you try changing the feed url from http to https in Feedly? This should resolve the issue.

Beta testing: Remote Utilities for macOS/Linux

Conrad Sallian, Support (Posts: 2953)

May 03, 2021 4:27:38 am EDT

Hello Aikatsu,

1. Try searching/running 'r-viewer' instead.

2. Currently we do not provide a one-click installation for all flavors of Linux, but maybe there's an unofficial build.

Hope that helps.

file transfer "sort by create date" missing

Conrad Sallian, Support (Posts: 2953)

May 03, 2021 4:21:22 am EDT

Hi Dorcom,

Thank you for your suggestion. I have added it to our wish list.

Add using Code, tie it to an RU-Server

Conrad Sallian, Support (Posts: 2953)

May 03, 2021 4:19:08 am EDT

Hi Brad,

You can copy the private key file from the Viewer computer where you initially configured the remote module to other Viewer computers where you want to use the feature. This knowledge base article can help https://www.remoteutilities.com/support/kb/the-code-you-entered-is-incorrect-error/#

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2953)

Apr 30, 2021 7:27:18 am EDT

And what happens when you click on the link directly https://feeds.feedburner.com/RemoteUtilities_ReleaseNotes ? It should show the feed with the latest entries.

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2953)

Apr 30, 2021 6:28:00 am EDT

Hi Cosmos,

Now it should have been fixed. Please, check.

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2953)

Apr 29, 2021 8:34:27 am EDT

Hi Cosmos,

Sure, I'll forward this to our webmaster. Thanks for letting us know.

Missing files in RU Viewer portable 7.0.1

Conrad Sallian, Support (Posts: 2953)

Apr 29, 2021 3:44:27 am EDT

Hi Vasilis,

Thank you for your message.

It's a correct version. In version 7.0.1 we started to integrate the lang files directly to the program to reduce clutter and increase certain aspects of security.

So if you try to change the interface language in the program you will see that all the languages are still there available.

Thanks.

Upgrade RU Server from 2.8 to 3.0

Conrad Sallian, Support (Posts: 2953)

Apr 21, 2021 12:53:47 pm EDT

Hi Rodney,

Yes, just download the latest server (permalink) and run the installer.

Your existing settings and data will remain and get migrated into the new server. However, to be on the safe side you can copy the following data elsewhere as a backup before starting the update:

Copy the folders: 

C:\Program Files (x86)\Remote Utilities - Server\Data
C:\Program Files (x86)\Remote Utilities - Server\Logs
C:\Program Files (x86)\Remote Utilities - Server\Stats
Also, export this registry entry into a .reg file: 
HKEY_LOCAL_MACHINE\SOFTWARE\Usoris\Remote Utilities\MiniInternetId
Again, this is just a precaution. Your server data must get imported seamlessly into the new installation (in fact only server program files are updated). We also recommend that you restart the server computer.

Hope that helps.
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