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Conrad Sallian's community posts

MSI Configurator No option for silent install anymore

Conrad Sallian, Support (Posts: 2979)

May 24, 2021 8:00:42 am EDT

Hi Matthew,

This message only shows when one-click or agent installer options are used. It doesn't affect automated installation using the standard msi package.

MSI Configurator No option for silent install anymore

Conrad Sallian, Support (Posts: 2979)

May 24, 2021 7:42:42 am EDT

Hi Matthew,

I'm sorry to hear that. Unfortunately, we had to add that popup because some antivirus software (especially Eset) used to block or even remove custom-built modules because of that possibility of silently installing the software without any warnings for the remote user whatsoever.

The meaning of exclamation mark beside my connection

Conrad Sallian, Support (Posts: 2979)

May 24, 2021 6:02:15 am EDT

Hello Kevin,

This mark means that the Host's version is older than the Viewer's. In other words, it shows version mismatch between Viewer and Host.

Note: this doesn't necessarily mean that your Viewer is the newest version. In order to be sure that there is no version mismatch between Viewer and Host AND both are upgraded to the latest version, you should first update Viewer and then Host/Hosts.

Here is an update guide https://www.remoteutilities.com/support/docs/updating-remote-utilities/

Endpoint License

Conrad Sallian, Support (Posts: 2979)

May 04, 2021 4:59:12 am EDT

Hello Benjamin,

We answered to you via emails that you sent. Thanks.

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2979)

May 03, 2021 12:16:33 pm EDT

Hi Cosmos,

Could you try changing the feed url from http to https in Feedly? This should resolve the issue.

Beta testing: Remote Utilities for macOS/Linux

Conrad Sallian, Support (Posts: 2979)

May 03, 2021 4:27:38 am EDT

Hello Aikatsu,

1. Try searching/running 'r-viewer' instead.

2. Currently we do not provide a one-click installation for all flavors of Linux, but maybe there's an unofficial build.

Hope that helps.

file transfer "sort by create date" missing

Conrad Sallian, Support (Posts: 2979)

May 03, 2021 4:21:22 am EDT

Hi Dorcom,

Thank you for your suggestion. I have added it to our wish list.

Add using Code, tie it to an RU-Server

Conrad Sallian, Support (Posts: 2979)

May 03, 2021 4:19:08 am EDT

Hi Brad,

You can copy the private key file from the Viewer computer where you initially configured the remote module to other Viewer computers where you want to use the feature. This knowledge base article can help https://www.remoteutilities.com/support/kb/the-code-you-entered-is-incorrect-error/#

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2979)

Apr 30, 2021 7:27:18 am EDT

And what happens when you click on the link directly https://feeds.feedburner.com/RemoteUtilities_ReleaseNotes ? It should show the feed with the latest entries.

Site does not generate correct RSS feeds?

Conrad Sallian, Support (Posts: 2979)

Apr 30, 2021 6:28:00 am EDT

Hi Cosmos,

Now it should have been fixed. Please, check.
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