Remote Utilities 6.9 Beta is available for download. (X) Dismiss

Community

Touch screen

Conrad, Administrator (Posts: 1976)

Feb 26, 2018 2:04:53 pm EST

Hello Jack,

I see. But unfortunately, so far this feature is not available. We will add it to our list of suggestions.

Like Remote Utilities? Write a review

Touch screen

Conrad, Administrator (Posts: 1976)

Feb 26, 2018 5:19:35 am EST

Hello Jack,

Thank you for your message.

Could you please clarify what exactly you mean by using the touch screen? Currently, the mobile client allows you to move the remote mouse pointer and send keystrokes.

Like Remote Utilities? Write a review

FR: Advanced Hint Window to right-click

Conrad, Administrator (Posts: 1976)

Feb 23, 2018 4:06:45 pm EST

Hello Bart,

Of course. No problem. We'll see if we can include this feature in future updates.

Like Remote Utilities? Write a review

(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1976)

Feb 23, 2018 9:25:42 am EST

Hello Kerry,

Thank you for your message.

We need to see the Host log to see what might be causing the issue. Note that whatever the problem with connectivity the Host log should reflect that. That's why this is essentially the only and final source of any information regarding connectivity problems.

You have also updated Viewer and Hosts to version 6.8.0.1, correct?

Like Remote Utilities? Write a review

FR: Advanced Hint Window to right-click

Conrad, Administrator (Posts: 1976)

Feb 23, 2018 9:16:28 am EST

Hello Bart,

You can already disable the advanced hint window on hover in Viewer options, the View tab.

As for adding it as an on-demand option, I've added this suggestion to our wishlist. Thanks!

Like Remote Utilities? Write a review

FR: Last Time Online

Conrad, Administrator (Posts: 1976)

Feb 22, 2018 7:01:55 pm EST

Hello Bart,

This makes perfect sense, thank you. We will add this to our roadmap.

Like Remote Utilities? Write a review

(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1976)

Feb 22, 2018 6:39:53 pm EST

Hello Tom,

There used to be a problem with connections constantly changing their online/offline status back a few updates ago, specifically in 6.5 and 6.6 but it has been fixed since then.

I'm afraid that in your case this might be a network issue. Could you send us your Host log for examination? Here is about host logs.

Feel free to send the file to support@remote-utilities.com.

Like Remote Utilities? Write a review

Language of host

Conrad, Administrator (Posts: 1976)

Feb 22, 2018 6:02:58 pm EST

Hello,

Yes, you can switch the Host language to English. Right click on the Host icon in the system tray, select Settings for Host -> Language, choose the English language and click OK.

Like Remote Utilities? Write a review

Connection Modes in User Access Control

Conrad, Administrator (Posts: 1976)

Feb 22, 2018 6:01:30 pm EST

Hello ,

Thank you for your post.

The permissions listed in the User and Access Control dialog correspond with the connection modes.

If you want to prevent users from connecting in the modes that you mentioned, you just need to clear the corresponding check boxes for those connection modes.

Hope that helps.

Like Remote Utilities? Write a review

(public ID server) Connections Constantly Dropping

Conrad, Administrator (Posts: 1976)

Feb 22, 2018 5:28:18 pm EST

Hello Tom,

Have you updated your program installations to the most recent version, which is currently 6.8.0.1. You need to update both Viewer and Host/Hosts, not just the Viewer.

Thanks.

Like Remote Utilities? Write a review
Page:
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.