Conrad Sallian's community posts

Remote printing has been implemented.

nikkil wrote:
Looks good for a work around. Any possibility that this will be included on the script? Like adding the script to delete the old entry at the registry?

We are planning to add "Also delete settings" option to the Host uninstaller.

Hello, Effi

To completely erase old settings including Host password delete this registry key on the host machine:

HKEY_LOCAL_MACHINE -> SYSTEM -> RemoteUtilities

Hello Peter,

Thank you for your suggestion. We'll see what we can do about it.  :)

Hi Dave,

You mean the Host module, right? In networking terms the Host is the "server" while the "client" is the Viewer (client-server model). Just clarifying terms.

Yes, you can push-install the Host to remote PCs provided that you are in a Windows domain network. Use the "Remote Install" tool available in the Viewer.

Hi Levett,

Thank you very much for detailed information. Usually, such issues signify that something is wrong with hardware drivers. I recommend updating sound and video drivers to the freshest version and see if it helps.

Thanks!

Hello,

There are no limitations in the program as for sending an e-mail. Did you check your Junk folder in the Verizon account?

John,

RDP connection mode doesn't work via callback connection or Internet ID. We are planning to make RDP working via those some time in the future.

What I have observed with other remote software is they normally setup there server to listen on port 80 & 443 as they know that most firewall administrators will at least allow these 2 ports for outgoing connections.

We didn't use ports 80 and 443 by default for a reason - Remote Utilities is often used not only for administering workstations but servers as well. To avoid port conflicts with server software that might listen to those ports, Remote Utilities uses port 5650.

BTW, you can change that port manually in the Host settings, if necessary.

Hi,

We will add a new 'Reboot in safe mode' option to the Power Control mode most likely in the nearest version 5.4. For the time being you can use the Telnet mode to reboot in safe mode:

1. Install and configure the Host on the remote PC. Then start the Telnet connection mode and type:

bcdedit /set safeboot Network

2. After it says "the operation completed successfully", run the Power Control mode, select "Restart the remote PC" and click OK. The remote PC will restart in Safe Mode with Networking and the Host will start with the system.

Hi John,

Have you enabled incoming Remote Desktop connections on the remote computer first? By default RDP access is disabled in Windows.