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Setting up printer to print from Quicken

Conrad Sallian, Administrator (Posts: 1979)

Jul 28, 2015 3:04:08 pm EDT

Hello Elizabeth,

Remote Utilities only transfers the print file from the remote PC to the local PC in a special printer interchange format, understood by all printers. When printing the file to your physical printer on the Viewer side did you play with printer options in the standard Windows Print dialog?

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FR: Server logging & historical information

Conrad Sallian, Administrator (Posts: 1979)

Jul 27, 2015 6:05:20 pm EDT

Hello Asher,

What you might need in the Host log. The Host stores it's logs in C:\Program Files\Remote Utilities - Host\Logs.

More information about logging.

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FR: Notifications

Conrad Sallian, Administrator (Posts: 1979)

Jul 27, 2015 5:13:21 pm EDT

Hello Asher,

Thank you for your message.

Both these options can only be possible with RU Server rather than with our default (corporate) server, for obvious reasons. We'll take a look at your suggestions and see if we can implement them in subsequent releases.

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Restart and reconnect work / don't work

Conrad Sallian, Administrator (Posts: 1979)

Jul 25, 2015 7:30:36 pm EDT

Hello,

The possible explanation is that when you restart using Power Control mode in RU, forced restart is used. That is, even if there's an unsaved work/document or unfinished process on the remote PC, the system will restart anyway.

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Setting up printer to print from Quicken

Conrad Sallian, Administrator (Posts: 1979)

Jul 25, 2015 7:04:40 pm EDT

Hello Elizabeth,

Thank you for your message.

Are you using the remote printing feature in Remote Utilities and it doesn't work properly?

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Restart and reconnect work / don't work

Conrad Sallian, Administrator (Posts: 1979)

Jul 24, 2015 6:16:09 pm EDT

Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.

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Restart and reconnect work / don't work

Conrad Sallian, Administrator (Posts: 1979)

Jul 24, 2015 9:08:12 am EDT

Hello,

Thank you for the message. There is no such feature, and all restarts are supposed to work as intended. So there should be a different cause.

Is this the only Host that behaves that way?

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FR: Terminal Enhancement

Conrad Sallian, Administrator (Posts: 1979)

Jul 22, 2015 6:49:44 pm EDT

We are going to implement powershell commands in one of the nearest releases.

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FR: Linux, Mac - Host

Conrad Sallian, Administrator (Posts: 1979)

Jul 22, 2015 5:34:33 pm EDT

iampedro wrote:

When you say middle term plans what time frame does that mean?

It means within a year.

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FR: Linux, Mac - Host

Conrad Sallian, Administrator (Posts: 1979)

Jul 22, 2015 8:56:47 am EDT

Thank you for your suggestions.

Actually, Mac is in our middle-term plans. As for Linux, it has a lower priority but perhaps someday.

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