3. Didn't get the question. How can you possibly upgrade from Viewer to Host when these are completely different modules with different purpose? Did you mean Agent rather than Viewer?
4. This is what the Agent is supposed to be used for. The remote user can simply download it right onto their desktop and run when the remote session is about to start. The ID and password are then displayed in the Agent window.
As for the Host module, it was intended primary for unattended access when no user intervention is necessary for the remote session to start.
Chris Robertson wrote: I have worked out that the host program will let you know that the computer is started, but the program will not log the computer back in by itself. For Now I will have to get the computer's password and use the auto-logon utility I have.
The Internet ID is generated by the Host itself, not the GMS. The GMS is only an intermediary that uses the IDs supplied by Hosts. The IDs are unique and there is very little chance that on the same ID server, especially if it's a local GMS server, there will be two identical IDs.
Strictly speaking, when you use the Internet ID connection and both computers - Viewer and Host - are on the same network, the program automatically detects "direct availability" of the Host and tries direct connection instead of the Internet ID connection.
However, the pre-requisite for direct connection is that incoming port 5650 on the Host should be open, i.e. allowed in whatever firewall software is installed on the Test PC. It's the default value, you can change the port in the Host settings (Settings for Host -> Options -> Network).
harshit wrote: I would like to have a chatbox which should always available in the side of the windows. Also, when i send any message through chatbox, then it must come at the top of every window in the host side.
Right now i have to manually make appear the chatbox window which remains present at the backside.
Thank you for your suggestion. We have already implemented this feature and the update will be available very soon in the version 6.0. The beta is going to be released in a week or two.
Does this means that the pc has to deleted in all instances of the Viewer before it is freed in the license.
You don't have to remove the record in your Viewers at all. Simply unregister the Host and you are done. Your Viewers will then treat that record as an expired trial and it will no longer add to your total license count.
Ps. on the lighter side of things. Just struggle with connecting to a new install until I realised that in the Viewer the last digit of the Internet Id was missing. =(