Remote Utilities Blog

Internet-ID access for free version 5.x is extended for another week

We re-enabled access to our Internet ID servers for free license users of version 5.x for another week. If you can only access your Hosts remotely, please upgrade them all to version 6.x by following this tutorial.

Please, note that on August 21, 2015 we will terminate access to our Internet ID servers for free license users of version 5.x forever. Make sure that you have all your installations upgraded to version 6.x.

Thank you!

Free license users are required to upgrade to version 6

We would like to ask our free license users to upgrade Remote Utilities to version 6 until August 10, 2015. Your license will still be free as it has always been - you only need to upgrade the program itself. Starting August 10, 2015 access to our Internet ID servers for old versions (i.e. 5.x and older) registered with a free license key will be restricted.

This upgrade is a part of our plan to further improve the security of our software and make it less prone to being falsely detected as malware by antivirus programs. In version 6 we implemented mechanisms that made it a lot harder to tamper with RU files and use the program for malicious purposes undetected. In addition, version 6 has a lot of improvements and bug fixes and is more stable overall. See the Release Notes.

Follow this tutorial in order to upgrade your installation.

If you are a paid license user of version 5.x and you want to continue using that version, you do NOT have to upgrade. Nothing will change for you. However, we still recommend that you upgrade to version 6.

6.3.0.4 Update: A few important fixes and improvements

We are happy to announce Remote Utilities 6.3.0.4. This update is free for all version 6.x users.

Switching between local windows using Shift + Alt + Tab

Previously, with the Full Control window active you could only switch between the open windows on the remote PC using Alt + Tab. Now you can also switch to a window on the local desktop using Shift + Alt + Tab regardless of whether you are in fullscreen or normal view.


This key combination is handy if you have to interrupt your remote session often and work with a local app window.

Using Alt + F12 to toggle between Full Control and View Only

We introduced another shortcut: hitting Alt + F12 allows you to toggle quickly between "Full Control" and "View only" connection modes instead of mouse-clicking on the corresponding toolbar icon ( ).


Note: hitting F12 alone alternates between view modes (Normal, Stretch, Fullscreen etc.).

Hiding the Host tray icon is no longer possible

This is the most important change in this update. You will no longer be able to hide the Remote Utilities Host icon – if the Host is installed on the remote PC, its icon will always be visible in the system tray area:


The reason why this change has been made is to make Remote Utilities less prone to false positive detections by antivirus software. After all, the legitimate use of the software means the remote user knows there is remote access software installed on their computer.

Read more...

6.3.0.3 update with Ctrl+Alt+Del issue fixed

Version 6.3.0.3 is available for download. This update fixes an issue described in this forum thread.

Special thanks to Michael Taylor who helped with finding the root cause of the issue.

Remote Utilities 6.3: New Interface + Minor Fixes

Remote Utilities 6.3 has been released. This update is free for all users of version 6.x. Below is a brief overview of the new version.

Monochrome icons

The Viewer interface is now mostly monochrome with simplified and less cluttered connection thumbnails:



Color codes

Connection icons in the address book now use colors to display different statuses:



Green. You are logged on to the remote PC.

Yellow. This color can mean either of the following:
  • The remote PC is accessible over the network and you can log on to it. In this case the thumbnail says “Logged off”.
  • The remote PC is accessible over the network but there are issues connecting to the Host due to Host not running or not installed. In this case the thumbnail says “Host unavailable”.

Black. This color can mean either of the following:
  • The remote PC is accessible and the Host is ready to accept connections (idle), but no connection attempts have been made yet.
  • The remote PC is offline and/or not accessible via network.

Revised “Send ID via email” configuration option

Generating an Internet ID and sending the ID via e-mail used to be a single option. Now these are two separate options – you can generate an ID without sending an e-mail. For example, you might want to copy the ID later from the RU Server “Idle connections” list, provided that you use the RU Server.



Another improvement is that you can specify your own text or reference code in the sent e-mails. This is helpful if you want to configure an e-mail filter to sort e-mails sent by different custom packages.

For example, you might want to configure 5 different packages for 5 different offices and enable the “Send ID via email option”. If you specify a different reference text/code in the “Custom text for email" field (e.g. “Office1”, “Office2” etc.) you can then easily sort these messages in your e-mail client to see which emails came from which offices.

Ability to hide Active Directory tree in the Viewer

Previously, if you installed the Viewer on a PC joined to an Active Directory domain, the AD tree was forcibly shown in the Viewer. You can now turn off displaying AD tree in the Viewer options:



Visit the Release Notes page for the full list of changes.

Remote Utilities 6.2 + RU Server 2.2

We are happy to announce a new release of Remote Utilities. This is mostly a bugfix update, but we have also made a few minor improvements.

Firstly the Modes tab in the Host security settings now works in a more intuitive way. Previously, in order to allow a certain connection mode you had to clear the corresponding checkbox in that tab. That was causing a lot of confusion among our users. After all, when a check box is checked it usually means the option is enabled.

Now, the check boxes on the Modes tab follow this convention. The modes that are checked are enabled/allowed:


You shouldn’t worry about what happens with your existing selections on the Modes tab when you update. They will simply be inverted so that the allowed and blocked modes stay the same.

Read more...

 
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