Remote Utilities Blog

Video: Configuring a One-Click Installer

This is a continuation of the configuration video series. The video below shows how to use the One-click option and configure a silent installer of Remote Utilities Host.

For more information on MSI Configuration please visit this documentation page.

Video: Configuring your custom MSI installer

Remote Utilities allows you to pre-configure your Host installer prior to deployment. There are three configuration options - Standard, One-Click and Agent. The video below shows how to use the Standard option.

For more information on MSI Configuration please visit this documentation page.

Security Overview

Remote Utilities is secure. But how exactly is it secure and what security options are available? This document answers these questions.

Download Security Overview (.pdf, 941KB)

Video: How to register Remote Utilities

Remote Utilities has a very simple and straightforward registration procedure. Here is a screencast that explains how to register the program:

Internet-ID access for free version 5.x is extended for another week

We re-enabled access to our Internet ID servers for free license users of version 5.x for another week. If you can only access your Hosts remotely, please upgrade them all to version 6.x by following this tutorial.

Please, note that on August 21, 2015 we will terminate access to our Internet ID servers for free license users of version 5.x forever. Make sure that you have all your installations upgraded to version 6.x.

Thank you!

Free license users are required to upgrade to version 6

We would like to ask our free license users to upgrade Remote Utilities to version 6 until August 10, 2015. Your license will still be free as it has always been - you only need to upgrade the program itself. Starting August 10, 2015 access to our Internet ID servers for old versions (i.e. 5.x and older) registered with a free license key will be restricted.

This upgrade is a part of our plan to further improve the security of our software and make it less prone to being falsely detected as malware by antivirus programs. In version 6 we implemented mechanisms that made it a lot harder to tamper with RU files and use the program for malicious purposes undetected. In addition, version 6 has a lot of improvements and bug fixes and is more stable overall. See the Release Notes.

Follow this tutorial in order to upgrade your installation.

If you are a paid license user of version 5.x and you want to continue using that version, you do NOT have to upgrade. Nothing will change for you. However, we still recommend that you upgrade to version 6. Update: A few important fixes and improvements

We are happy to announce Remote Utilities This update is free for all version 6.x users.

Switching between local windows using Q + Alt + Tab

Previously, with the Full Control window active you could only switch between the open windows on the remote PC using Alt + Tab. Now you can also switch to a window on the local desktop using Q + Alt + Tab regardless of whether you are in fullscreen or normal view.

This key combination is handy if you have to interrupt your remote session often and work with a local app window.

Using Alt + F12 to toggle between Full Control and View Only

We introduced another shortcut: hitting Alt + F12 allows you to toggle quickly between "Full Control" and "View only" connection modes instead of mouse-clicking on the corresponding toolbar icon ( ).

Note: hitting F12 alone alternates between view modes (Normal, Stretch, Fullscreen etc.).

Hiding the Host tray icon is no longer possible

This is the most important change in this update. You will no longer be able to hide the Remote Utilities Host icon – if the Host is installed on the remote PC, its icon will always be visible in the system tray area:

The reason why this change has been made is to make Remote Utilities less prone to false positive detections by antivirus software. After all, the legitimate use of the software means the remote user knows there is remote access software installed on their computer.


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