Conrad Sallian's community posts

Hi Aaron,

Actually, the legacy capture mode setting is supposed to be used as a fix for exactly such issues. As it turned out, Windows 10 exhibits the same behavior in this respect as it was in Windows 8/8.1.

Hello,

You may find this article helpful.

Thanks.

To all of you guys - we found a way how to add a digital signature to custom configured installers without "going online" with our MSI configurator. So we'll soon implement this feature and any installer, including custom ones, will be signed with our digital signature.

Hello Bob,

There is currently no idle check in the program. However, you can use another solution. Enable the Ask User permission feature and set Auto-alow on timeout. If the user is there they can access or reject your remote connection request. If there are not there, you'll still be able to connect after a specified time.

Hope that helps.

Hi Jim,

Thank you. Noted.

Ok, I'm connecting.

Hi Jim,

Thank you for taking the time to record this video. Is it possible that I connect to your PC and test it from our iOS devices here? We could test both iPhone and iPad.

If yes, please contact me using the email address support[at]remote-utilities.com and send connection credentials - ID and password.

Looking forward to your reply.

Hello Jim,

Thank you for your message.

Just tried to use this gesture on an iPhone 5s with iOS 9.2 installed, all works as it should. Here's the sequence:

1. Highlight the text that you want to copy.
2. Long tap on the text until the menu appears.

Let me know if that works out for you. If it doesn't , then please let me know what OS and application is on the remote side (i.e. on the Host PC).

Hello Thom,

If User 1 disconnects with the option "Lock workstation on disconnect" enabled, the remote desktop will be locked. User 2 won't be able to get access to it without knowing User 1 Windows password.

But I do agree with you that an additional option like "Log off Windows user on disconnect" instead of just locking could also be helpful. I will hand this suggestion over to our developers.

Thanks.

Hello Thom,

Thank you for your message.

Although there is no option to log out on timeout, there's another similar option. You can lock remote workstation upon terminating a remote session.

Right-click connection properties, select Additional properties and check the Lock workstation on disconnect option.



Hope that helps.