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Remote Utilities for remote work and telecommuting

With the coronavirus rapidly changing the working habits throughout the world more and more businesses ask their employees to work from home to stop the spread of coronavirus. Read below how Remote Utilities can help organizations cope with new challenges.

Coronavirus Remote Work

Now that the COVID-19 outbreak has officially reached the pandemic status companies like Google and Twitter – as well as thousands of smaller businesses - tell their staff to work from home. This seems to be a wise strategy given how dangerous and highly contagious the new virus can be.


Viewer for Mac and Linux Beta has been released

We are happy to announce our first ever Remote Utilities Viewer for Mac and Linux. This is a native client for these operating systems. The program doesn't require installing any additional frameworks.

Viewer for Mac

Viewer for Mac/Linux is available for beta testing (download for Mac or Linux) at no cost. Beta 1 has a limited feature set — more features are going to be added in subsequent beta releases (Beta 2, Beta 3 etc.) and the final release.

This blog post is an overview of Beta 1 with information on how to get started with the program. We will use Viewer for Mac as an example — everything written below also applies to Viewer for Linux.


Tips: Enhancing Remote Utilities Security

In this blog post you will learn about optional security features that you can enable to add another layer of protection to your Remote Utilities installation.


Remote Utilities default security settings are strong enough to satisfy even the strictest requirements. With its persistent end-to-end data transfer encryption and certificate-based Host and Server identity verification the program protects your remote transfer data from unauthorized access and warns you if your remote modules are tampered with. Besides, you must enable at least one authorization method and enter access credentials in order to log in (authorize) on a remote Host.

But what about other security features which are not enabled by default? Further reinforcing your already strong and impregnable fortress will never hurt after all. Continue reading below to learn how to turn on additional layers of protection.


Version 6.10: Custom SMTP settings

We are happy to announce the release of version 6.10. This version has some major changes to how sending emails is configured in the MSI Configurator. For the complete list of changes please refer to the release notes page.

Starting version 6.10 you can specify your SMTP server settings in the MSI Configurator and therefore use your own email account for sending Internet-ID notification emails to yourself. You may use any type of SMTP server, e.g. a free account such as Gmail or a corporate email account.

SMTP configuration


The new SMTP settings feature will replace the old “Send via email” feature that used our company's mailing server.

With the new feature you can edit the message template. For example, you can translate it to your native language or otherwise alter the message. Just don’t forget to include the necessary variables (marked “%”) in the message.


Version 6.9: Final release

We are happy to announce the final release of Remote Utilities 6.9. You can download version from our download page. For update instructions please visit Updating Remote Utilities.

This has been a massive release in terms of encryption and authorization. We implemented a more modern TLS 1.2 encryption algorithm which is the today's de facto standard for advanced remote access software. The authorization system has also been significantly improved — now you can enable several authorization methods on the Host and use them side by side.

New authorization system

Another major improvement is 2-step verification (2FA, or "2 factor authentication"). This verification acts as an additional layer of protection against unauthorized access to your Hosts. With the 2-step verification enabled — you can use a smartphone app such as Google Authenticator to view the 2FA code — no one can get access to your Host even if they guess the password.


Version 6.9: PIN-code + Rerun Agent as

Remote Utilities 6.9 Beta 2 has been released. We added PIN-code protection for Internet-ID connection when used with the self-hosted server, the ability to remotely restart the Agent as administrator and a few other features and bugfixes. See this post for details.

PIN-code protection for Internet-ID

This is related to your use of the self-hosted server for Internet-ID connection.


Previously, anyone who knew your server address and port could use your server to broker an Internet-ID connection for their own Viewer and Host the same way you did for yours. This could result in unidentifiable Hosts hanging in the "Idle" and "Active" tabs in the server Admin Console. While not a security vulnerability per se, it was still an annoyance.

Admin console


Version 6.9: Host authorization

This post is about how we have improved Host authorization system and related security aspects in Remote Utilities 6.9. Feel free to visit the related community discussion to leave your comments.

We added new features and made significant changes to the way you authorize on remote Hosts. This includes the following:

  • You can enable multiple authorization methods on a given Host;
  • 2-step verification has been added;
  • Host identity is now verified automatically using a certificate;
  • Data encryption protocol has been changed to TLS 1.2.


Remote Utilities 6.9 Beta 1 released

Remote Utilities 6.9 Beta 1 has been released. In this new version we significanly revamped how authorization works, changed the encryption protocol to the modern TLS 1.2 and implemented a number of other changes and bugfixes.

Download version 6.9 beta 1
See what's new

Beta 2 will follow with some new features and improvements not initially included in Beta 1. Meanwhile, feel free to participate in the open beta testing and leave your feedback in this discussion thread.

GDPR: Updates to our Privacy Policy

As you probably already know, on May 25th, 2018, the European General Data Protection regulation (GDPR) is entering into effect. This new regulation enforces a new set of rules and standards for the processing of personal data of individuals in the EU.


In preparation for GDPR we have updated our Privacy Policy and business procedures connected with collecting and processing of personal data to conform to new requirements.

If you have any questions, concerns or suggestions regarding our processing of your personal data feel free to contact us at and we will be happy to assist you.

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