7 Tips for Using Remote Utilities More Efficiently

Remote Utilities is very versatile remote control software. It allows you to connect via a LAN or over the Internet while using a direct IP address connection or an easy-to-configure ID connection for firewall bypass. You can also connect using a combination of these methods and manage all of your remote PCs from a universal management console called the Viewer.

Now we would like to share some tips that will help you become more proficient with Remote Utilities and save you lots of time and effort.

Save Access Password

You can quickly connect to a remote PC if you save the access password beforehand. Doing so will allow you to bypass the password prompt window and connect immediately.

To save the access password for a particular connection, go to connection Properties and check Save password on the Security tab. You can also save a name as the default username when you connect to that remote PC.

Logon and Logoff

Despite its name, this feature won’t log you on and off a Windows user account. Rather, it connects you to a remote PC in “stand-by” mode, without any other connection mode (e.g. Full Control, View etc.) being active.

Using the Logon feature lets you do two things. First, when you are logging on to the remote PC, you can connect to that PC with one click, without entering the access password. This is because a secure link is established when you log on. Second, the Logon feature enables displaying remote screen previews (more about them below). If keeping an eye on your remote PC screens is important for you, the Logon feature will be especially useful.

If the remote PC is on a local network you can also use the Auto-Logon feature, which will automatically log you on if the PC is available, i.e. turned on and accessible over the network. To enable Auto-Logon, open connection Properties, select the Security tab and check the Auto-logon checkbox.

Default Connection Properties

If you administer hundreds of remote PCs and would prefer to use uniform properties for them, the Default Connection Properties feature is a great time saver. To edit the default connection properties, select the Tools tab and click the Default connection properties button.

Remember that once you have saved the default properties they will only apply to newly created address book records. If you want to mass-edit existing records, simply select multiple records, right click on the selection and choose Properties.

Address Book Manager

An address book is a connection list shown in the Remote Utilities Viewer. Each record in the address book has its own set of editable properties. You can set default connection properties for newly created address book records as described above. An address book is stored as a single XML file.

The Address Book Manager is a tool included in the Viewer. It allows you to select and load a specific address book into the Viewer. A default address book is available after the Viewer is installed, but you can create as many new address books as you need and store them anywhere, including on network discs. You can then switch to those address books, if necessary, using the Address Book Manager tool.

To open the Address Book Manager, go to the Tools tab and click the Address Book Manager button. In the tool dialog window you can select an address book or edit its path.

Remote Screen Previews

Remote screen previews are enabled by default, and they are shown on connection thumbnails in the address book. A preview is refreshed every 15 seconds, and you can change this setting in the Viewer Options. You can also manually update previews by clicking the Update previews button in the View tab.

How do you disable the previews? In order to stop sending remote screen previews from the Host to the Viewer, you need to disable the feature on the Host. Right click on the Host icon in the system tray and select Settings for Host -> Security -> Modes tab. Check the Preview screen capture check box and close the settings. The Host will no longer send remote screen updates to the Viewer.

A variation of the Remote Screen Previews feature is the Advanced Hint Window. By default, the Advanced Hint window shows up when you hover your mouse pointer over the connection thumbnail. The window shows the remote desktop preview in a larger size than the thumbnail preview, and it also has additional controls, such as connection mode buttons and the pin button.

License Key Storage

You can store your license keys, both free and commercial, in a vault called the License Key Storage. This is a tool available in the Viewer. To open the License Key Storage, select the Help tab on the main toolbar and click the License Key Storage button.

The License Key Storage shows detailed information about your license keys, such as the license owner, license type and license count (how many PCs you can register with the selected license in total). In addition, when you register remote hosts from the Viewer, the program populates the license selector drop-down menu with the licenses stored in the License Key Storage.

Remember that the License Key Storage is only made for convenience. Placing a license key in the storage does not register the program. In order to register the remote Host, you must apply the key on the remote machine either physically or remotely via the Viewer.

Scan for RUT Hosts

If you are on a local network, you can scan the network to find running Remote Utilities Hosts and quickly add them to your address book. You can select an IP address range to scan, and the program returns a list of remote computers currently online, marking those that have Remote Utilities Host installed with an “R” letter.

To open the tool, select the Tools tab and click the Scan for RUT Hosts button.

The features highlighted above are only a fraction of the program’s available functionality. There are many other useful tricks you can discover if you explore the product and use our Documentation as a reference.

We welcome you to share your ideas and feature suggestions with us here or on our Forum.

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