Forums

FR: Server logging & historical information
Retain information about previously connected clients

Conrad Sallian, Administrator (Posts: 1559)

Jul 27, 2015 6:05:20 pm EDT

Hello Asher,

What you might need in the Host log. The Host stores it's logs in C:\Program Files\Remote Utilities - Host\Logs.

More information about logging.

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FR: Notifications
Alerts when computers connect

Conrad Sallian, Administrator (Posts: 1559)

Jul 27, 2015 5:13:21 pm EDT

Hello Asher,

Thank you for your message.

Both these options can only be possible with RU Server rather than with our default (corporate) server, for obvious reasons. We'll take a look at your suggestions and see if we can implement them in subsequent releases.

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Restart and reconnect work / don't work
Restart from windows and I can't reconnect. Restart from Power-menu within RU and I can reconnect.

Conrad Sallian, Administrator (Posts: 1559)

Jul 25, 2015 7:30:36 pm EDT

Hello,

The possible explanation is that when you restart using Power Control mode in RU, forced restart is used. That is, even if there's an unsaved work/document or unfinished process on the remote PC, the system will restart anyway.

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Setting up printer to print from Quicken

Conrad Sallian, Administrator (Posts: 1559)

Jul 25, 2015 7:04:40 pm EDT

Hello Elizabeth,

Thank you for your message.

Are you using the remote printing feature in Remote Utilities and it doesn't work properly?

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Restart and reconnect work / don't work
Restart from windows and I can't reconnect. Restart from Power-menu within RU and I can reconnect.

Conrad Sallian, Administrator (Posts: 1559)

Jul 24, 2015 6:16:09 pm EDT

Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.

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Restart and reconnect work / don't work
Restart from windows and I can't reconnect. Restart from Power-menu within RU and I can reconnect.

Conrad Sallian, Administrator (Posts: 1559)

Jul 24, 2015 9:08:12 am EDT

Hello,

Thank you for the message. There is no such feature, and all restarts are supposed to work as intended. So there should be a different cause.

Is this the only Host that behaves that way?

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FR: Terminal Enhancement
PowerShell, SSH

Conrad Sallian, Administrator (Posts: 1559)

Jul 22, 2015 6:49:44 pm EDT

We are going to implement powershell commands in one of the nearest releases.

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FR: Linux, Mac - Host

Conrad Sallian, Administrator (Posts: 1559)

Jul 22, 2015 5:34:33 pm EDT

iampedro wrote:

When you say middle term plans what time frame does that mean?

It means within a year.

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FR: Linux, Mac - Host

Conrad Sallian, Administrator (Posts: 1559)

Jul 22, 2015 8:56:47 am EDT

Thank you for your suggestions.

Actually, Mac is in our middle-term plans. As for Linux, it has a lower priority but perhaps someday.

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FR: Screen Refresh Rate

Conrad Sallian, Administrator (Posts: 1559)

Jul 22, 2015 8:55:28 am EDT

Great! Don't hesitate to ask me if you have other questions.  :)

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