First and foremost it's a new permission management system that utilizes our RU Server, namely adds a new role to it. Just like a domain controller in Active Directory, our RU Server will be the central repository for user accounts and their permissions, and admins will be able to manage Host permissions centrally, rather than individually as it is now.
Hm. You mean the Windows image file or anything different? There are no special requirements for that. The Agent itself, both the vanilla and a configured installer, has the size of approximately 3-4Mb.
I created an Agent.exe and I input Username / Passwords for Tech logins. So I don't have a need for the customer to read a password to us. We just need them to give us the ID. Is there a way to remove the password box under the ID? I'd feel better with it removed... since I think it would be a security issue if someone walks by their computer and uses the ID and password to log in. So if the password box is hidden I have nothing to worry about. ;)
Yes, that makes a good feature suggestion and in fact we recently added it to our wish list by a request from another user. Your post assures us even more that this feature is important.
Thanks!! RU is awesome software!!
Thank you for the kind words :)
I'm currently creating my own internet portal for Remote Tech Support at my company that utilizes RU. :) Kind of like LogMeIn has.
We are currently working on beta 6.5 that is going to have a lot of interesting features. So stay tuned!
We updated DNS records for the primary server, so it took some time for the NS records to update worldwide. Usually, it's almost instant but depending on the region/location updating the DNS records may take as much as several hours.