That, of course, needs to be done only if you enable the "Generate password automatically" during MSI Configuration and therefore have your connection credentials emailed to you in an encrypted message. If you don't use that feature, you can use the Viewer on another machine right away without copying anything - except perhaps your address book if this is how you choose to share it between machines (there are different ways).
With the free key am I just limited to one Viewer PC?
License type has nothing to do with this. The free license allows you absolutely everything that a paid license does, except only that with the free license you are limited to 10 PCs (records) in your address book.
1. Download this pre-release Viewer build. Download the latest version. 2. Fully close the Viewer (File -> Exit). 3. Unpack the downloaded zip file and replace the original files (C:\Program Files\Remote Utilities - Viewer) with the ones from the archive. Note: this won't affect your address book because it is stored elsewhere (originally in the %APP DATA% folder). 4. Run the Viewer. Make sure your address book is there. 5. Enable Viewer logging: click Tools tab -> Options -> Event log tab -> and check Use event log. 6. Enable the log panel in the Viewer interface: navigate to the View tab and toggle Show event log. 7. Exit the Viewer. 8. Run the Viewer again and wait for about 1 minute. 9. Check the log for errors that start with "CheckID Connection ...". If there are any, copy and send us the log.
To keep this thread easily scannable by readers please don't post the logs right here. Just send them to email@example.com .
Bonus: also test how the new instant search feature works in the Viewer and let us know your feedback :)