Conrad Sallian's community posts

That might be a good idea, thank you. But unfortunately, due to the fact that we work in a competitive market we are not allowed to publish our official roadmap. This is an inner document compiled and reviewed regularly according to our customers/users input and feedback.

I'm sorry, but complete roadmap made public is just not possible. Everyone is welcome to post their feature suggestions on this forum though.

Thank you for your understanding.

iampedro wrote:
Excited to see what 6.5 has to offer when do you want to release 6.5?

It's almost ready. The beta will see the light in the nearest couple of weeks.

Hello,

We've been a little late with the upcoming 6.5 release so our other plans have also shifted a bit. But we keep an eye on this suggestion, and it's actually on our roadmap for the near future.

Hello,

Yes, thank you. We'll take that into consideration.

Hello Jasper,

You could try the /silentuninstall command line parameter. See this reference page https://www.remoteutilities.com/support/documentation/main1/item86/

Hope that helps.

Hi,

Thank you for the kind words! Glad to hear you found the cause of the issue.

We are planning to add even more exciting features to the RU Server very soon, right in the next upcoming update. So stay tuned!

Hello,

Thank you for your message.

On the Host machine does the Host icon have a small blue light on it signifying that the Host successfully connected to your server? Or is the light grey (no connection)?

Hello Jasper,

Q: Does this prompt come up only once and the user won't see any other prompts regarding email, right?

Yes. The ID is persistent once generated, unless you manually change it afterwards in the Host settings. Therefore there is no need to send email each time the program is run and notify the user about that.

Q: Why can I not access the documents folder?

When you open the File Transfer window, in the Access menu try to switch from "Current user" to "System".

3) I'll be using RU for one host and one client. I have activated the free license on the client, but 30 days trial notification is still on. Do I need to buy a license for one host and client?

You need to restart/reopen the Viewer.

Aaron Levinson wrote:
Ah, that makes sense.  At  https://www.remoteutilities.com/support/documentation/main1/item142/#license_count  , it states: "For the 'per operator' license type the license count means how many users (operators) can work simultaneously from Viewers registered with this license key."  I had assumed this meant something was done to actively prevent more users than are licensed from using the same license key at the same time, but I realize now that my assumption was incorrect.

Actually, the program does prevent extra connections and warns the user. But this is only if our hosted service or RU Server is used.

hi Aaron,

Yes, that makes perfect sense.