Conrad Sallian's community posts

Hello Asher,

Sure, we are thinking about providing a centralized reporting system. This has long been in our plans. And most likely that it will naturally use the RU Server as a central hub.

Hello Elizabeth,

Remote Utilities only transfers the print file from the remote PC to the local PC in a special printer interchange format, understood by all printers. When printing the file to your physical printer on the Viewer side did you play with printer options in the standard Windows Print dialog?

Hello Asher,

What you might need in the Host log. The Host stores it's logs in C:\Program Files\Remote Utilities - Host\Logs.

More information about logging.

Hello Asher,

Thank you for your message.

Both these options can only be possible with RU Server rather than with our default (corporate) server, for obvious reasons. We'll take a look at your suggestions and see if we can implement them in subsequent releases.

Hello,

The possible explanation is that when you restart using Power Control mode in RU, forced restart is used. That is, even if there's an unsaved work/document or unfinished process on the remote PC, the system will restart anyway.

Hello Elizabeth,

Thank you for your message.

Are you using the remote printing feature in Remote Utilities and it doesn't work properly?

Ok, thanks for the information. I'll requested our 2nd tier support regarding this, namely if there is any real difference between restarting using Windows menu and via RU.

Hello,

Thank you for the message. There is no such feature, and all restarts are supposed to work as intended. So there should be a different cause.

Is this the only Host that behaves that way?

We are going to implement powershell commands in one of the nearest releases.

iampedro wrote:

When you say middle term plans what time frame does that mean?

It means within a year.