Conrad Sallian's community posts

Update on this issue: The License Key Storage and the program's Enter license key dialog are now much safer. It's impossible to copy/steal the license key directly neither from the License Key Storage, nor from the Enter license key dialog.

For more information on the subject please take a look at Registering Remote Utilities

Fixed. Now it says "Remote Utilities - Usoris Systems - Viewer"

Hi,

So far, in version 5.1 we implemented mass connection properties editing.

In order to mass edit connections, select them by dragging the mouse pointer around them or using <Ctrl> or <Shift> + click, and then right click and select Properties just as you do when edit a single connection.

Hi Genie,

In the RUT-Viewer main menu, select Tools -> Options -> Tray tab, and then select 'Single click'.

Hope that helps :)

Greetings,

We encourage you to post your comments about Remote Utilities version 5.1 here in this topic.

Thank you! :)

Hello,

Thanks for your questions.

tillithz wrote:
So with 1 license on that laptop, would you be able to connect to two, or three clients at a the same time? or would you have to end the one, and start the next?

Yes, you'll be able to connect to several clients simultaneously. We don't limit the Helpdesk license in that way.

Also, does the Helpdesk license allow for Unattended connection?

Yes.

Hi, Martin

Thanks for the kind words.  :)  We will add knowledge base articles that describe issues with other software, especially popular programs, like TuneUp Utilities. People must know that sometimes it's a third-party application that blocks normal operation of RUT.

That's a good idea, Martin. I'll send you a message. Meanwhile I'll move this topic to the techsupport forum.

Could you please provide more information on what Windows version  is installed on both PCs. That may help to find the problem.

Hi Martin,

Thanks for the detailed description. We'll need to try to reproduce it and fix. I'll get back here with the update on this issue.