Community

Viewer auto-updates connected viewers

Conrad Sallian, Support (Posts: 2318)

Nov 03, 2012 10:34:59 am EDT

Hello Michael,

We are planning to add a fully-fledged address book sync (and also a web account too) in one of the next releases. As for rights management for address book records - that's  also a good idea. We'll see what we can do in this respect.

Helpdesk

Conrad Sallian, Support (Posts: 2318)

Oct 31, 2012 1:34:16 pm EDT

UPDATE: We have simplified our licensing even more. Now if you purchase a commercial license you only need to choose a preferred pricing model: per operator or per remote PC. Program functionality is the same for both pricing models (i.e. full functionality of Remote Utilities).

Here's license calculator.

[resolved] Reboot into safe mode

Conrad Sallian, Support (Posts: 2318)

Oct 31, 2012 1:29:24 pm EDT

Version 5.4 has been released. Now you can reboot in Safe Mode with networking by simply ticking a check box in the Power Control connection mode.

[Implemented in v.5.4] Print locally a remote document

Conrad Sallian, Support (Posts: 2318)

Oct 31, 2012 1:23:19 pm EDT

Remote printing has been implemented.

Host security password

Conrad Sallian, Support (Posts: 2318)

Oct 28, 2012 3:47:04 pm EDT

nikkil wrote:
Looks good for a work around. Any possibility that this will be included on the script? Like adding the script to delete the old entry at the registry?

We are planning to add "Also delete settings" option to the Host uninstaller.

Host security password

Conrad Sallian, Support (Posts: 2318)

Oct 13, 2012 6:45:54 am EDT

Hello, Effi

To completely erase old settings including Host password delete this registry key on the host machine:

HKEY_LOCAL_MACHINE -> SYSTEM -> RemoteUtilities

Free Edition users, please read this

Conrad Sallian, Support (Posts: 2318)

Oct 03, 2012 4:16:46 am EDT

Hello Marceli,

That was probably a brief server outage. Try to register now, it should work.

Support for Intel AMT KVM

Conrad Sallian, Support (Posts: 2318)

Sep 25, 2012 4:19:11 am EDT

Hello Peter,

Thank you for your suggestion. We'll see what we can do about it.  :)

[resolved] Installation

Conrad Sallian, Support (Posts: 2318)

Sep 22, 2012 5:04:00 am EDT

Hi Dave,

You mean the Host module, right? In networking terms the Host is the "server" while the "client" is the Viewer (client-server model). Just clarifying terms.

Yes, you can push-install the Host to remote PCs provided that you are in a Windows domain network. Use the "Remote Install" tool available in the Viewer.

[resolved] Fatal Freeze / Crash when using the viewer with capture sound enabled on Windows 7 Starter Nettbook.

Conrad Sallian, Support (Posts: 2318)

Sep 18, 2012 3:04:12 pm EDT

Hi Levett,

Thank you very much for detailed information. Usually, such issues signify that something is wrong with hardware drivers. I recommend updating sound and video drivers to the freshest version and see if it helps.

Thanks!
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