Conrad Sallian's community posts

Great! Don't hesitate to ask me if you have other questions.  :)

Would one person be able to login to, say, "Account A" and another person login to "Account B"?

No, unless you have a Microsoft Terminal Server (service) running. In this case you will be able to switch between existing already running sessions using the "Terminal sessions" icon on the Full Control mode window toolbar.

Marnin,

By profiles you mean Windows accounts on the remote PC, correct?

With Remote Utilities you always connect to the current Windows session. If no Windows session has been started yet, then you connect to the Windows welcome screen from whence you can then log in as a Windows user, just like you would do if you were sitting in front of the remote PC.

Good  :) Don't hesitate to ask me, if you need any assistance in the future.

Claude,

You said you were using Windows 8.1 on the Host end. Did you try to enable this feature:

Host settings -> Options -> Use legacy capture mode

Remember to restart the Host service and/or the PC itself after enabling that option.

Hello Claude,

That' valuable info. I will forward this to our developers and get back to you on this subject.

Hi Claude,

What is common about all those 10 computers? Perhaps the graphics card, the operating system etc? That would be helpful for further diagnosing the issue.

Hello,

Could you please explain what you mean by "fluidly of the screen refresh rate"? Thanks!

Hello Claude,

Have you tried all the solutions listed in  this troubleshooting article ?

RSA with 2048-bit key.

BTW, we'll soon publish a special document/white paper that gives an in-depth look into and summarizes all security features, protocols and algos used in Remote Utilities.