Thanks for the kind words. 8) We are going to release the version 5.1 soon. This one will have some major improvements, so stay tuned. I would recommend you subscribing to our product newsletter, the subscription form is available on the home page. This way you will get notified about the new version when it is out.
P.S. "Soon" here means "within a 1-1.5 month timeframe".
2. RDP has nothing to do with RUT's performance. You can check it for yourself if you use the generic RDP client instead of RUT-Viewer. As for the remote feature, you probably meant 'Full control' or 'View only' mode. Try to reduce the color depth a little bit, and use the 'Economode'. You will find both these settings in the 'Properties' for the connection in the RUT-Viewer.
BTW, I would recommend you upgrading to the v.5.0. :) Apart from new features, such as the Internet ID, there were numerous little fixes that were made in the version 5.0.
The Knowledge Base is available at http://www.remoteutilities.com/support/kb/. This is a comprehensive 'encyclopedia' about Remote Utilities, which contains answers to frequently asked questions and definitions of the terms used throughout the program's interface and this website.
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