Remote Utilities 6.9 Beta is available for download. (X) Dismiss

Community

[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Administrator (Posts: 1809)

Jan 16, 2014 11:10:22 pm EST

I've tried to reproduce the issue here on our premises. Here's the configuration:

Desktop computer with Windows 8.1 installed, including recent updates.
Motherboard: Asus P5QSEPlus  with "Power on by PCI devices" enabled in Bios Settings.
Network card: integrated, with "Shut down WoL", "Wake on magic packet" and "Allow this device to wake the computer" enabled in the properties.  


There is a wired connection to another computer via a router. Both computers are on the same subnet. Wake on LAN goes without a hitch, even from the shut down state. Once the computer is woken up, Remote Utilities can be established right away.

Please, check if Remote Utilities service starts after waking up and if anything prevents the service from operating. Maybe some security settings, permissions or antivirus software activity.

Like Remote Utilities? Write a review

[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Administrator (Posts: 1809)

Jan 16, 2014 10:21:44 pm EST

Hi Michael,

A more specific question - is that issue with Windows 8.1 only? Can you wake up and connect to other editions (e.g. 7, Vista, XP)?  

Like Remote Utilities? Write a review

[resolved] wake on lan windows 8.1 pc

Conrad Sallian, Administrator (Posts: 1809)

Jan 16, 2014 9:37:46 pm EST

Michael,

Does it wake to a fully operational state (i.e. the discs are working and the monitor lights up)?

Also, can the IP address change after wake-up? For example, if the DHCP server is used in the network and the PCs receive IP addresses dynamically.

Like Remote Utilities? Write a review

Gateway Mediation Server & RU Servers

Conrad Sallian, Administrator (Posts: 1809)

Jan 15, 2014 12:18:00 pm EST

Michael Peer wrote:
Can I change to your servers remotely or do I need to physically be at the host computer?

You mean, via Remote Utilities connection? You can. However, you might need to reboot the computer in order for the Host to restart and apply the settings. Try to test it without rebooting first.

Like Remote Utilities? Write a review

Gateway Mediation Server & RU Servers

Conrad Sallian, Administrator (Posts: 1809)

Jan 15, 2014 11:26:30 am EST

Hello Michael

It's "either..or". Unfortunately, there's no failover mechanism to automatically switch to a default server when the GMS is down. This would add more complexity as it seems at first.

I recommend using the default server if there is a slightest possibility that the GMS PC is unavailable. We constantly monitor our mediation servers and they are located in industrial grade data centers. If they are down (which is very rare and mostly due to maintenance for a very short time) we are notified immediately and can take all measures necessary.

Like Remote Utilities? Write a review

TrendMicro, VIPRE, McAfee detected rmansys.ru dangerous C&C server.

Conrad Sallian, Administrator (Posts: 1809)

Dec 12, 2013 9:32:34 am EST

Hello Robert,

Thank you very much. We will send a false positive report/request to the manufacturers.

Like Remote Utilities? Write a review

[Implemented in v.5.6] Popup of logged users

Conrad Sallian, Administrator (Posts: 1809)

Dec 11, 2013 10:37:04 am EST

Hi Thomas,

Just in case I didn't reply to you via e-mail, I'm also answering here.

Some news about the futur version of the Host ? 8)



It's coming late December.

Another suggestion : for each connection, show the current logged user (login), it will be very usefull !

Could you please elaborate on that? Do you mean showing the login/user in the notification panel at the bottom right corner of the screen?

Thanks.

Like Remote Utilities? Write a review

[Implemented in v5.6] Installation Landing Page

Conrad Sallian, Administrator (Posts: 1809)

Dec 11, 2013 10:34:48 am EST

Hi Tom,

Also answering here :) Yes, it is confirmed that we will remove the landing page in this upcoming release. I agree that it's a real nuisance for customers.

Like Remote Utilities? Write a review

TrendMicro, VIPRE, McAfee detected rmansys.ru dangerous C&C server.

Conrad Sallian, Administrator (Posts: 1809)

Dec 10, 2013 3:32:33 pm EST

Hello Robert,

Could you please send a screenshot of the error message to support@remote-utilities.com so that we can investigate the issue. Thanks!

Like Remote Utilities? Write a review

API

Conrad Sallian, Administrator (Posts: 1809)

Dec 10, 2013 2:55:42 pm EST

Hello,

Sorry for the late reply. Something went wrong with forum notifications.

No, we don't yet have API. Perhaps in the future. But we do have command line parameters.

Like Remote Utilities? Write a review
This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.